Refuel Reviews

2.8

42% would recommend to a friend

(52 total reviews)
avatar

MARK JORDAN

39% approve of CEO

32% positive business outlook

Refuel has an employee rating of 2.8 out of 5 stars, based on 52 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Refuel employee rating is 21% below average for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

52 reviews
1.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

It’s a job with a paycheck.

Cons

•Intentional understaffing: -Constantly manning the store alone— which is not only overwhelming, but it’s also a safety risk. •Zero regard for work/life balance - Due to the aforementioned understaffing; Staff burn out quickly, and frequently. Leading to frequent call outs and high turnover rates. Meaning that you will rarely have a day off where you aren’t called and begged/pressured into covering shifts. They will not only beg you to cover shifts for your location— but for other stores in the region as well. 2 cashiers per shift would be a simple solution. That way if 1 calls out, there’s 0 panic— because the shift is still covered. •Unsafe work environment (Depending on area) - I was threatened by a customer on the job about a month ago. I reported the incident to corporate immediately, and nothing is being done about it— aside from my hours being slashed. What am I supposed to make of that?

1.0
3 Feb 2026

pay

Recommend
CEO approval
Business outlook

Pros

It's a job I took t heart and put my all into. Was told I was valued but the below says differently. Good luck in growing a business with this culture.

Cons

see below for detailed response.

Viewing 1 - 3 of 52 Reviews

Glassdoor has 53 Refuel reviews submitted anonymously by Refuel employees. Read employee reviews and ratings on Glassdoor to decide if Refuel is right for you.