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      Refine Labs

      Engaged employer

      Refine Labs Reviews

      4.0

      70% would recommend to a friend

      (34 total reviews)

      Megan Bowen

      100% approve of CEO

      70% positive business outlook

      Ratings by category

      4.2

      Diversity and inclusion

      4.2

      Compensation and benefits

      4.0

      Culture and values

      4.0

      Work/Life balance

      4.0

      Career opportunities

      3.9

      Senior management

      Refine Labs has an employee rating of 4.0 out of 5 stars, based on 34 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Refine Labs employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

      Reviews by job title

      34 reviews
      1.0
      12 Dec 2022

      The 3 R's of Refine Labs - Reduce Headcount, Restructure The Company, Repeat

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - Some of the best and brightest minds in the B2B space worked here - The core employees are down to earth, humble and love what they do - HUGE emphasis on DEI that really shines - Opportunity to foster meaningful and fulfilling client relationships - Great pay

      Cons

      - They pulled some real Ebenezer Scrooge shi*t and fired almost 20% of their staff 3 weeks before Christmas - They have laid off 40% of their total staff since summer of 2022 due to miscalculated financial projections, continuous restructuring and overall mismanagement - New restructuring of the company, new process or some sort of change to the business every 2-4 weeks - Upper management does not communicate anything to employees and it is all kept very hush hush until the last moment, then followed up with no explanation - I am writing this review as a cautionary tale to those who want stability in their jobs, because you will not find it here

      avatar
      Refine Labs Response
      3y
      Thank you for sharing your work experience at Refine Labs. It's important to the leadership team that we listen to feedback from our alums and current employees as a key input to improve the employee experience. We take your feedback seriously and we are actively addressing some of these key areas of improvement. Thank you for all your contributions to Refine Labs. We are grateful to all our current and past team members and all the feedback provided so we can learn from mistakes and continue to improve.
      1.0
      27 Jan 2023

      Chris Walker is not fit to be CEO

      Performance marketing manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Some hard-working, caring people want the best for the company.

      Cons

      Chris is a silver-spooned, small ego with a complex because a company many years ago didn't let him do want he wanted. He thinks he invented LinkedIn and will not listen to his own exec team if they don't provide updates or recommendations that align with his fragile personality. There are other ways to obtain worth in life outside of LinkedIn engagement, and I hope you find that before you run your company into the ground.

      avatar
      Refine Labs Response
      3y
      Thank you for taking the time to share your thoughts and experiences with us. As a current employee, your feedback is invaluable in helping us improve and grow as a company. We regret your negative experience with our founder and management team. Our objective is to maintain a positive and inclusive work environment, and it is evident that we have not met your expectations. We are committed to addressing any issues brought to our attention and continuously improving our work environment. 2022 was a challenging year for our business and we did need to make difficult decisions to layoff some of our talented and dedicated employees. We are working hard to stabilize the business, re-establish trust and rebuild our culture. We welcome the opportunity to engage in an open and honest conversation with you and work together toward a positive resolution. If you are willing, please reach out to Jessica or Megan for a follow up conversation to further address your feedback in a live conversation.
      2.0
      19 Apr 2023

      Tread Cautiously

      Performance marketing manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The individuals you get to work alongside are freaking amazing! Most talented group of people I have ever worked with. Your clients are usually Series A to Series C B2B SaaS companies, and for the most part are enjoyable to work with.

      Cons

      No one knows what they heck is going on. 2 rounds of layoffs, 3 pivots, and now more and more people are leaving. They took on a funding round after laying people off and were trying to develop their own Tech and IP. So they're an agency trying to be a tech/research org??? And if you're a PMM you can forget about ever getting promoted to a Director role.

      Viewing 1 - 3 of 34 Reviews
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      ReviewsRefine Labs reviews

      Glassdoor has 34 Refine Labs reviews submitted anonymously by Refine Labs employees. Read employee reviews and ratings on Glassdoor to decide if Refine Labs is right for you.