Rain For Rent Reviews

3.1

50% would recommend to a friend

(205 total reviews)

Mark Lasswell

63% approve of CEO

40% positive business outlook

Rain For Rent has an employee rating of 3.1 out of 5 stars, based on 205 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rain For Rent employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, repair and maintenance industry (3.7 stars).

Reviews by job title

205 reviews
1.0
3 Feb 2019

Where good managers go to die

Recommend
CEO approval
Business outlook

Pros

There are a few good folks in Bakersfield who really try to help the branches, but they are far outnumbered by arrogant, overpaid corporate hacks who treat branches like annoyances. Apparently it never occurred to these stiffs that their paychecks are paid by the sweat of the sales and operations people who toil 24/7 pumping sewage.

Cons

Garbage equipment, outdated IT systems, a horrible quote/CRM program, mountains of reports and paperwork, inadequate training at all levels, useless HR staff and policies, and the morally bankrupt Bakersfield clan mentioned above. It's no wonder branch management turnover is 30-50% per year. The managers who hang on typically worked their way up from installer or truck driver and don't know any better. Those who come from outside RFR quickly realize how much of a train wreck it is and quit or are forced out for not drinking the koolaid. My advice to anyone considering a managerial job in any RFR branch is KEEP LOOKING. YOU CAN DO BETTER.

2.0
1 Jun 2014
Recommend
CEO approval
Business outlook

Pros

This company has potential to grow into something great. They are an old “mom and pop” company that has outgrown the old ways and is struggling to enter a new age. When they figure it all out this could be a great company. Their wages are great. Many of the people are fantastic. Overall the company is run by honest people.

Cons

In a management role you are entirely on your own! There is no guidance or training or even clear expectations. Turnover, both voluntary and involuntary, is shockingly high in every job category. The job you will be doing is nothing like what you think it will be. They are not truly a rental company but more of a specialized contractor that performs labor and service. Do not believe what the recruiter tells you, spend time with the company and understand the job for yourself before you join! There is no cohesive company vision or standardization. Communication is incredibly slow, people at the corporate office will simply not respond if your issue is one that they don’t want to address. There is zero work/life balance.

1.0
11 Feb 2016
Recommend
CEO approval
Business outlook

Pros

They pay sales reps well and are very well known in the industry by customers. You will get many call in opportunities but there is so much more out there.

Cons

This is a company run with an operations mentality and by operations. If you are driven, care deeply about being the best, and like to win, this is not your company. Seriously, from the top down "the customer is just going to have to wait" is the accepted way of doing business. If you are an unappreciated ops manager at another rental company you should run to RFR.

avatar
Rain For Rent Response
10y
Your feedback is very valuable to us. Rain for Rent is looking at many of our systems and processes to make improvements. RainPro CRM is under close scrutiny to make improvements, which will deliver faster results. We are also implementing ways to make quote approvals much more timely and speed up the simple orders to get equipment to our customers more quickly. You’re right about customer response time. If you have time, please reach out to CEO Mark Lasswell at AskMark@rainforrent.com to continue this conversation.
Viewing 1 - 3 of 205 Reviews

Glassdoor has 211 Rain For Rent reviews submitted anonymously by Rain For Rent employees. Read employee reviews and ratings on Glassdoor to decide if Rain For Rent is right for you.