Primacy Reviews

3.4

56% would recommend to a friend

(43 total reviews)
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Stan Valencis

62% approve of CEO

60% positive business outlook

Primacy has an employee rating of 3.4 out of 5 stars, based on 43 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Primacy employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

43 reviews
5.0
23 Apr 2026

Great place to grow, Strong team, Meaningful work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The agency does a great job balancing high-quality work with a supportive, collaborative culture. Leadership is accessible and transparent, and there’s a genuine emphasis on professional growth. You’re given real responsibility early on, which creates strong learning opportunities across strategy, creative, and execution. The client work is engaging and often complex, which keeps things interesting and pushes you to think critically. Teams are smart, motivated, and willing to help each other out, which makes a big difference day to day. There’s also a clear investment in improving processes, training, and evolving the business, rather than staying stagnant.

Cons

Like most agencies, timelines can be tight and priorities can shift quickly, which can create pressure during busy periods. However when the going gets tough, the tough get going :)

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Primacy Response
1mo
Thank you for sharing your feedback and we are happy to hear you are having a positive experience so far! Leadership is always looking to identify ways to improve so make sure to tell your manager if you have other feedback to share.
5.0
30 May 2025

Purposeful work, brilliant minds, and people you actually want to work with

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You’ll do purposeful work here, alongside some of the smartest, kindest people you’ll ever meet — and you’ll grow because of it. This place trusts you to think critically, solve real problems, and collaborate across disciplines every day. You’re surrounded by experts, and if you’re paying attention, you’ll leave better than you came. I’ve grown here because people made space for me to grow — not with formal programs, but through mentorship, collaboration, and generosity. That early guidance shaped who I am professionally, and it’s what makes me want to give back now. What makes it even more powerful is the everyday exposure to experts across disciplines. We work side-by-side with people who are exceptional at what they do — and if you’re paying attention, you learn something new all the time. This is a place where you grow not just from formal feedback, but from the quiet, consistent brilliance of the people around you. The work is rarely one-size-fits-all. Every project invites curiosity and care. You’re not churning out the same thing over and over; you’re helping create award-winning projects, shaping unique systems, and using creative problem-solving for solutions that actually help people. That matters. It’s the people — plain and simple. Not only do I actually enjoy working with them, some have become close friends, and even the ones who’ve moved on still stay connected. You spend a lot of your life at work, and it’s rare to do it alongside people you genuinely like, trust, and learn from. That’s what makes this place different. That said, this place expects something from you, too. You need to be self-directed. You need to care — not just about your tasks, but about the people around you and the quality of what you’re building together. If you’re not engaged, if you wait for direction without offering perspective, you might struggle. But if you’re someone who leads with curiosity, generosity, and accountability, you’ll thrive.

Cons

The pace is real. Deadlines move. Expectations can feel high. If you don’t set boundaries, ask for clarity, or speak up when something feels off, you’ll feel it. But in my experience, when you raise your hand here — people respond. Internal initiatives occasionally take a backseat to client work, especially in busy stretches. That can make it harder to carve out consistent time for shared learning or growth efforts — but when someone advocates for it, it often gains support. Leadership listens, but change takes time — especially when everyone’s busy. Improvements are usually underway, even if they’re not always immediately visible. Bandwidth can get tight, and roles sometimes stretch across disciplines or projects. It’s a great environment for growth and learning — but if you thrive on clear lanes or more structured support, you may need to advocate for what you need. The team wants to help, even if the capacity isn’t always built in.

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Primacy Response
1y
Hello! Thank you for taking the time to share your experience. We will consider the feedback provided as we are always striving to make improvements and create a better experience for our employees.
2.0
2 Oct 2024

Disheveled- read before accepting offer!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It's a decent place to learn from talented people, but never a place you'd want to stay long-term unless you're highly compensated, into heavy drinking/peer pressure, close buddies with CEO or want to see employees constantly leaving.

Cons

For an organization filled with almost exclusively professionals, the turnover is quite high. Many coworkers reported being afraid to talk to the CEO- unsurprising, given how big his ego is. Although they claim to have unlimited PTO, you have to watch your back- best believe you may be punished for using "more than expected". Rumors have arisen of employees being spoken to or fired for taking excessive time... but I thought it was unlimited...??? This company is constantly hiring Directors, AVP's and VP's- spending hundreds of thousand of dollars that don't contribute to production in any capacity. These individuals look great on paper (and are believed to bring in new business), but continue to shovel the workload onto the lower-level employees. Individuals in production based roles aren't paid enough for the work they do, burnout and as a result seek employment elsewhere. One interesting find: the HR team itself has seen a lot of turnover in recent times- which begs the question: what were they exposed to, that resulted in their desire to leave? I'd surely like to know. Quarterly Town Halls are alcohol-driven social gatherings- if you don't drink, I guarantee you'll be VERY uncomfortable when your peers pressure you to do so (including senior leadership). Also, if you're a person of color- just be aware that they do NOT care about DEI. Efforts in the past have been made to create an initiative and were shut down by senior leadership.

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Primacy Response
1y
While everyone is entitled to their opinion, As the CFO of the organization, I am shocked by the comments in this posting which includes wildly inaccurate information and feel it is appropriate to address each of these statements. Most of this information is shared during quarterly employee town halls where employees also have the opportunity to ask questions. - As a cross-functional leader, I have never witnessed or participated in any gathering where senior leadership criticized the CEO. All meetings were centered on improving performance and ensuring the best outcome for our clients. As a side note, the company does not have a Chief Technology Officer (CTO). - The CEO has always encouraged the agency to share feedback on its proprietary, innovative AI based productivity platform. Since its 2024 launch, revenue productivity improved by 28%, reduced credits by 99%, reduced project admin budget by 30% - metrics most consider extraordinarily successful. - The client retention rate is consistently over 95%, so the client dissatisfaction comments are inaccurate. The company regularly receives positive feedback about the quality of the work performed which continues to motivate and engage the teams. - I believe the company has a very competitive renumeration program which provides compensation aligning with current market conditions. - All successful businesses should conduct regular performance reviews to evaluate and support their staff. In cases where employees have not been successful in their role, it has resulted in a termination. Severance packages that are consistent with our industry, have been offered. The company is making strides to implement various people-focused practices and tools to upgrade its talent pool and support current employees. - Finally, the company continues to make significant capital investments to fuel stable, consistent and profitable growth, including ERP, CRM systems (Oracle’s NetSuite), HR platforms and developing internal expertise for its new AI Practice area. While we welcome feedback from current and former employees, we also want factual information to be available to both existing employees and potential candidates.
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Glassdoor has 48 Primacy reviews submitted anonymously by Primacy employees. Read employee reviews and ratings on Glassdoor to decide if Primacy is right for you.