PracticeTek Reviews

3.2

55% would recommend to a friend

(104 total reviews)
avatar

Steve Auerbach

70% approve of CEO

44% positive business outlook

Reviews by job title

104 reviews
1.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Benefits & an absolutely amazing team.

Cons

Understaffed and overworked. AI metrics being introduced are ridiculous. Practicetek emphasizes being proactive rather than reactive but when we proactively tell them issues, it gets swept under the rug. No stability - expect that your job will be changing constantly.

1.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance. Great coworkers

Cons

Everything else. They don’t listen to your feelings and everything is being moving to AI metrics. It became a completely new job within a year. So many changes, not enough training for staff. No escalation department so all escalations never actually get taken care of. Tier 1 and 2 are merged together so Tier 1 gets paid less to do the same work.

Viewing 1 - 3 of 104 Reviews

Glassdoor has 108 PracticeTek reviews submitted anonymously by PracticeTek employees. Read employee reviews and ratings on Glassdoor to decide if PracticeTek is right for you.