Regional manager was prematurely promoted, has zero management skills or experience and will get rid of anyone who he just doesn’t like or raises feedback that he doesn’t like.
The company is primarily run from the Indian call centre, as account managers we were not given any software, CRM, support or access to manage accounts.
Commission structure was beyond unattainable and paid on a quarterly basis, based off your previous quarter.
They do not care about customers at all and rebranded the business to get rid of the previous 1.2star they had when they were called Pozitive Energy in Colchester.
Serious GDPR issues and security flaws and their entire business, customer info and database is run off excel spreadsheets.