Positive Steps Therapy Reviews

This company burned me out to the point that I was physically, mentally, and emotionally unwell. You will work 10-11 hour days with no treatment planning time, have limited clinical support, and feel the need to provide many of your own supplies and/or equipment. Their entire focus is on money. Productivity expectations are through the roof, with limited documentation time. You are expected to complete documentation within sessions, which is inappropriate and often unsafe (therefore not possible). At times, your 30 mins of doc time is scheduled during a staff or departmental meeting. You have the option to skip the meetings, but will miss out on likely your only time to collaborate with other therapists. Mentorship is minimal to none, with no on-site mentorship available in some clinics. You are expected to flex your hours due to inclement weather, and the company has even “consulted the national weather service” to determine if closing the clinics would be appropriate during an active winter storm warning. In my VERY short time working there, I watched 9 clinicians come in after me and leave before me, all of which had more experience than me, and all of which cited poor work-life balance, insufficient upper management leadership, and insulting pay. The only consistent employee at my clinic was the manager, which tells you all you need to know. The families, and more importantly, the kids, are left with inconsistency and frequently comment on the high turnover rate. They are frustrated and many have left to follow therapists to other companies. Overall, this company has no regard for therapists well-being and values money over children and their families.

This company is very focused on making money at the expense of it’s therapists and staff. The high productivity and limited documentation/prep time in addition to long hours (10-11 hour days) burns out great therapists quickly. The office I worked at has been through 9 different therapists in under 3 years. The company insists on the “team approach,” but the teams have limited opportunities to collaborate. The team approach is also not beneficial for every child. This company will also expect you to “flex” hours to your scheduled days off to cover at other offices in the event that you need to take time off or the office closes for the weather rather than taking inclement weather time or PTO. Many children receive co-treats, especially between speech and OT which can be great! However, some children are scheduled as co-treats for scheduling purposes rather than being medically necessary. I was expected to see children who did not require or benefit from co-treats at all just because it was the only time they were able to be seen due to the limited availability of the schedule. Therapists are also expected to document during sessions which is virtually impossible with certain patients. There is a huge disconnect between therapists and upper management. Center and upper management do not take your concerns seriously or make meaningful changes. They need to focus on keeping good therapists as the families are frustrated when therapists are constantly leaving.