Most of the Directors care only for themselves and have a history of lying to employees while leaving work to be done by their coordinators who are barely paid a living wage...and then play the blame game when important tasks fall through the cracks. The Directors who aren't guilty of this behavior will soon run out of steam and leave though. Wonderful people get burnt out because they are typically doing the job of two people because Montage, the parent company, refuses to spend money that is desperately needed on a place that could ultimately be so good for Baltimore. There is a lot of tension betweens departments who compete instead of working together. Employees are turned against each other by management quite often. Even when people attempt to band together to fix a problem or support a peer, management squashes it and finds some way to "punish" them.
This is a luxury hotel who expects the employees to keep up the luxury appearance while still paying them a barely livable wage. Get realistic about the city you're in and the cost of living vs. what you pay employees in both ops and sales.
Also note that a lot of the original staff was stolen away from the comp set and promised the stars, but haven't gotten even moon dust's worth in proper treatment and competitive pay. This hotel started as Kevin Plank's wet dream that he has now left to ill-skilled and ill-willed people to dry up while he still turns a profit.
