Paystand Reviews

3.6

54% would recommend to a friend

(105 total reviews)
avatar

Jeremy Almond

54% approve of CEO

53% positive business outlook

Paystand has an employee rating of 3.6 out of 5 stars, based on 105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paystand employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

105 reviews
1.0
1 Aug 2023
Recommend
CEO approval
Business outlook

Pros

The employees are young and lively. The idea of "blockchain and de-fi" sounds really cool. Lots of career opportunities because there is so much turnover. Good diversity; lots of other women.

Cons

Paystand takes advantage of their employees. I wish I would have noticed this sooner. I think the reason for this is that the employees are so new, with little industry experience, they don't even notice. For most Paystand employees this is their first time at a "real" job. The co-founder is super toxic and loses his cool on a daily basis. No joke, literally freaks out and has hissy fits on calls. Since he is the co-founder, the CEO just lets him run rampant. Seriously the dude offends most women, and is impossible to work with, and as a sales person you have to use him for demos. It is simply hell just getting him to join a call to speak to the customer. Everything you ask him, his response is some new rule he made up, why he can't help you or the customer. The CEO holds a company wide meeting at 7pm every FRIDAY! Its the kind of work culture where they really want you to work every day from the office because they don't trust you working. And they schedule the mandatory call late Friday so you can't leave early for the weekend. That meeting says enough about the vibe there. Hey maybe that's necessary when you have such a junior sales staff. They say they care about the employee in company announcement. But then when you need to WFH because you kid is sick, they threaten punishment for not making it into the office enough days. Don't even get me started on the Mexico office; I feel so bad for these really lovely people. Its the nicest group of people in Mexico, they flew us down to meet them for a company event. Sadly I feel Paystand preys heavily on the Mexican employees with the lowest wages in the entire industry. And when employees leave the company in CA, they move that position to the Mexico office for 1/6th the salary. It took me a little while to realize all of this. I was naive and thought it was so fun that I worked at a startup. I thought it was cool and hip that work was chaos and things were so messed up. I would chalk it up to "wow startups are wild." But now I realize chaos and disorganization means the company is messed up. And then after dealing with all that garbage, the service Paystand provides is not great either. I heard its only a 12% deal close rate, and the deal you do close, that customer has major issues. My customer complained and wanted to cancel. The customer said that the rates that we charged her were much higher than what we told her during the sales process. Is this some common theme of dishonesty from Paystand? Bottom line too much chaos to deal with, too much in-office work scrutiny, deals don't close, leading to no sales commissions, and so many empty promises from management. Run as far away, as fast as you can. Do not believe their false promises. I did for too long.

1.0
24 May 2023

Pure Chaos

Recommend
CEO approval
Business outlook

Pros

You'll learn a lot, both about the industry and yourself as a worker. Free lunch was nice. I believe in Paystand's mission of democratized finance, but it's harder and harder to believe the executive team cares even half as much as they pretend to.

Cons

It was pure chaos at the best of times, and most of my times there were not the best. The general consensus from everyone I talked to on a daily basis was that we all were overworked, overwhelmed, and feeling incredibly undervalued and exploited. Not a very friendly environment for LGBTQ+ folks, either, regardless of the front they put up. Lots of lies and secrecy and higher-ups refusing to take accountability and throwing “subordinates” under the bus. Micromanaging, condescension, and unclear expectations are the name of the game around here. I regret my time with this company immensely.

1.0
12 Jan 2024

Layoffs after "Best Quarter Ever"

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

We get paid on payday. Good 401k instant vesting plan.

Cons

Culture and Management needs to get on the same page. No recognition or room for advancement, KPIs/OKRs/Goals change mid to end of quarter or aren't ever established. "Benefits" keep getting cut back. Bad insurance offerings, no phone reimbursement.

Viewing 1 - 3 of 105 Reviews

Glassdoor has 163 Paystand reviews submitted anonymously by Paystand employees. Read employee reviews and ratings on Glassdoor to decide if Paystand is right for you.