Reviews by job title

50 reviews
5.0
19 Sept 2025
Recommend
CEO approval
Business outlook

Pros

The Sofia team is great - friendly and responsive. I joined two months ago and was really impressed with the onboarding experience and the overall energy in the office. I even had lunch with the CEO alongside other newcomers, and in all-hands meetings people actively ask questions to leadership. Communication here feels very open and transparent.

Cons

There’s always plenty of work to do, so it’s definitely not the kind of place where people sit around for long coffee breaks or casual chit-chat.

avatar
Payhawk Response
8mo
Thank you for sharing your experience at Payhawk! We're happy to hear your honest feedback!
1.0
27 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Good and communicative office location, equipment and additional vacation days.

Cons

Even before starting, I experienced questionable behavior from people managers. When I asked for just one week to consider the offer, the response was: "Make up your mind - there are many others in line." (attitude showing a lack of respect for candidates and sets a clear tone of how people are treated even before joining). Additionally very strong hire-and-fire mentality. The company is severely unorganized, with pseudo-processes that create more confusion than clarity. Reasoned as "dynamic startup" - very funny. Cross-team collaboration is virtually nonexistent, making it difficult to deliver meaningful outcomes. The onboarding process is a mess: 100+ checkboxes spread across 4–5 outdated documents. Employees must manually request access to systems (some of which haven't been used in years), while newer essential tools are not even mentioned. Assigned "onboarding buddies" are unavailable in 60% of the time, leaving new hires unsupported during a critical time - mine was a good and quality guy but the very poor management make his value near zero. Employee Net Promoter Score (NPS) hovers around 1-2 out of 5 in my team, yet this is never acknowledged or correctly addressed during Scrum meetings or retrospectives while. Monthly 1:1s with engineering leadership felt performative. Constructive feedback about the need for team collaboration and onboarding improvements was either ignored or misrepresented in written feedback as "XXXXX not helping," later used as a basis for complaints. For 5 months I've observed that 10+ persons leaved by their choice due to inadequate management only in engineering teams. Fancy titles, creative team names, and polished outward appearance, but very little actual professionalism, collaboration, or respect internally. What looks shiny on the outside masks a toxic culture and lack of real leadership. All this in some teams - maybe there is good teams too, but in general - very bad experience. You decide - a healthy culture and genuine development, or pretense and backstabbing. If you're curious, take a few minutes to look at the LinkedIn profiles of some of the company's "principals" and "directors". Analyze their actual experience, the scale and impact of the products they’ve been involved in, and compare that with the titles and descriptions they claim. What you’ll find is a pattern of inflated roles attached to minor or failed projects, dressed up to look like major achievements. It's a reflection of the broader culture - style over substance, ego over teamwork and value.

1.0
6 Nov 2025

Toxic and declining

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some colleagues are exceptional and very cool to work with

Cons

Very low quality of leadership team. A new feedback system was implemented on the basis of Stasi (Nazi) principles of manipulation.

5.0
9 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Working here has been a truly rewarding experience. It's a great place to work, with a dynamic atmosphere that keeps you engaged and constantly growing. The fast-paced environment encourages innovation and adaptability, making every day a new learning opportunity. One of the standout aspects is the team — peers are highly talented, collaborative, and driven, which creates an inspiring workplace culture. Being surrounded by such capable individuals pushes you to elevate your own skills and contribute meaningfully. Overall, it's a fantastic environment for anyone looking to grow professionally, take on exciting challenges, and be part of a motivated and forward-thinking team.

Cons

The fast-paced environment, while stimulating, can sometimes lead to high workloads and tight deadlines. This may contribute to burnout if not carefully managed. As with many dynamic workplaces, internal communication across departments can occasionally be inconsistent, leading to misunderstandings or duplicated efforts.

1.0
14 Nov 2025
Recommend
CEO approval
Business outlook

Pros

The one consistently positive part of my experience are the people. My colleagues are incredibly smart, skilled, and capable. Working alongside such talented professionals has been one of the few bright spots here, and the team is full of individuals who genuinely care about their work and about supporting each other.

Cons

One of the most troubling aspects of working here is the constant threat of being fired under the guise of "poor performance". In my experience, only a small fraction of those let go were actually poor performers. The majority of the people being fired were hardworking professionals, and it feels like the company is actively looking for a reason to let people go. I've personally been asked whether I think certain colleagues should be fired, which makes the environment feel very toxic and unnecessarily stressful. Giving negative feedback is strongly encouraged. The workload is overwhelming, and burnout is common. I’ve seen colleagues struggle to maintain a work-life balance because expectations are unrealistic, and there’s always more work piled on. Many people work even during vacations and sick days. This has led to a declining quality of the product. We constantly see clients complaining. Managers track everything: when you arrive, when you leave, how long your breaks are, even the smallest details of your daily routine. It creates an environment where employees feel like they’re not trusted and are constantly under surveillance, which only adds to the stress and discomfort of the workplace. Salaries used to be competitive, but that is no longer the case. It’s been made clear that pay raises are tied to the company’s business performance, and given the the poor business performance, salary increases are practically non-existent. Finally, considering that the company insists on everyone working in the office, you'd expect the office environment to be more appealing. However, there's not even basic perks like free fruits or snacks, which are a standard at most companies.

5.0
9 Oct 2025
Recommend
CEO approval
Business outlook

Pros

What I like most about Payhawk is the international environment. You work with colleagues from all over Europe (and beyond), which brings a lot of different perspectives and keeps things interesting. The leadership team sets a very clear direction and inspires a lot, so even though things move quickly, it rarely feels chaotic — you know what the priorities are and why. There’s also a lot of opportunity to learn. Because it’s a scaleup, you don’t just stay in your lane — you end up working across different teams and functions, which gives you a much broader skillset than you’d get in a more traditional company. The product itself is strong and improving all the time, so it’s easy to feel motivated and proud of what you’re contributing to. The pace is fast, and no two days look the same, but that’s what makes it fun. If you want a stable routine, this isn’t it. If you want to grow, learn, and be part of building something big, it’s the right place.

Cons

Like in any scaleup, not every process is fully mature yet, so you need to be comfortable figuring things out as you go.

5.0
10 Oct 2025

Great firm

Recommend
CEO approval
Business outlook

Pros

Great work environment, very accommodating if you are a parent to young children, team spirit and positive culture

Cons

4 days on the office but it is compensated with other flexible work benefits and annual leave days

5.0
30 Sept 2025
Recommend
CEO approval
Business outlook

Pros

I’m just hitting my 1-year anniversary as a Senior Software Engineer here, and honestly, it’s been one of the best career decisions I’ve made. This is a true scale-up environment - things move fast, the product is evolving quickly, and there’s no shortage of technical challenges. The best part by far is the people. The team is packed with super smart, driven individuals – some of the best I’ve worked with in my career. It’s great to be surrounded by such colleagues. I noticed some of the negative reviews here, but from what I’ve seen, a lot of those frustrations come from people who didn’t meet the bar. This company sets very high standards - they want the top 1% – and if you’re not comfortable with that, it can be tough. For those who thrive in that kind of environment, though, it’s an incredible place to grow.

Cons

we can add some fruits in the office

Viewing 1 - 3 of 50 Reviews

Glassdoor has 130 Payhawk reviews submitted anonymously by Payhawk employees. Read employee reviews and ratings on Glassdoor to decide if Payhawk is right for you.