Parcel2Go.com Reviews

4.1

71% would recommend to a friend

(78 total reviews)

75% positive business outlook

Parcel2Go.com has an employee rating of 4.1 out of 5 stars, based on 78 company reviews on Glassdoor which indicates that most employees have an excellent working experience there.

Reviews by job title

78 reviews
5.0
3 Mar 2026
Recommend
CEO approval
Business outlook

Pros

I’ve been with Parcel2Go for almost three years, and it has been a rewarding experience overall. The work environment is positive, and my reporting supervisor is especially commendable—consistent with communication, provides monthly 1:1s, and genuinely listens to recommendations and acts on them. I’ve always felt supported and heard.

Cons

During peak seasons, the workload can get very heavy due to back‑to‑back training batches. There can also be challenges with trainer availability, as the team sometimes needs to borrow tenured agents from operations to support training needs. Despite the busy periods, Parcel2Go remains a good place to build skills and grow professionally, especially with leaders who value feedback and employee development.

1.0
19 Oct 2023

Avoid like the plague

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are no pros left.

Cons

You’ll see a review on here titled “Poisoned by private equity” and I couldn’t imagine a more fitting summary. You’ll also note most the good reviews are written by members of management, who are asked to write good reviews to drown out the bad ones and not tarnish their overall star rating too much. Since their most recent investment, over 80% of their UK staff have been transferred offshore. This means that those left in the UK have very strained work loads and it’s only going to get worse. Morale is at an all time low, with many staff planning to leave the business or being forced out to make way for more offshore staff. They pay the minimum they can get away with, hence now moving any possible resource offshore whilst those in director positions take home eye watering salaries.

1.0
4 Feb 2024

Heads in the sand

Recommend
CEO approval
Business outlook

Pros

The only pro I can think of is that this organisation likely doesn't have long left.

Cons

Following disastrous timing of a PE sale P2G has been forced to cut and cut again but it has failed to find an extract the cancer at its core. What it hasn't cut is its expectations. Neither did it gain any focus or priority. I joined at a beautiful moment when Parcel2Go was looking to mature into a middle sized company with better structure and governance. The aforementioned poorly timed PE sale alongside WW3, cost of living crisis and Brexit impact resulted in that beautiful moment passing. Parcel2Go decided to fall back on its old habits, they'd been successful before, right? Well, yes, only because leadership claimed ownership of market changes in their favour. When the market turned against, they were found wanting (I mean, Sven the stork, really?) And boy, in my opinion, is that leadership poor/toxic. From name-calling in meetings to responding to well-worded resource concerns (they chewed through three heads of at least in 2023 alone and many more junior colleagues) with accusing the individual of "whinging" to blaming people who had just left the organisation of failures not belonging to them and much worse I believe the P2G leadership is rotten in all but about 2 individuals. Furthermore following cutting staff beyond the bare-bones they couldn't quite grasp that they no longer could do as much, as quick, as well - they took zero responsibility for their own action. In fact, as this title alludes to, my experience was while good profit making activity was there for the taking they kept returning to certain tasks over and over because they didn't like the answer they received. Ultimately my biggest workplace regret is bringing my career to this mess of an organisation. It is a personality led company masquerading as a data led one and as such will likely fall like a lead balloon with the coming changes (such as AI).

avatar
Parcel2Go.com Response
2y
Thank you for taking the time to share your feedback. We recognise that Parcel2Go alongside many other companies has navigated challenging times, impacted by global events such as economic fluctuations and significant market shifts. These circumstances have required us to make difficult decisions to ensure the success of our long-term vision, always with the intention of acting in the best interests of our business and our dedicated team. Our leadership team is actively working on fostering a positive and motivating work environment, whilst aiming for business resilience and growth. We value the input from all our team members, past and present, as it is crucial for our continuous development and success. Thank you again for your feedback.
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Glassdoor has 86 Parcel2Go.com reviews submitted anonymously by Parcel2Go.com employees. Read employee reviews and ratings on Glassdoor to decide if Parcel2Go.com is right for you.