OneUp Sales Reviews

4.7

93% would recommend to a friend

(19 total reviews)
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Derry Holt

93% approve of CEO

85% positive business outlook

OneUp Sales has an employee rating of 4.7 out of 5 stars, based on 19 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OneUp Sales employee rating is 22% above average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

19 reviews
1.0
13 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Benefits, retreat, nice code base.

Cons

The culture has gone down the pan. The product and engineering department has been destroyed by mismanagement and poor decisions. Non-devs are now vibe coding features and it's getting really ugly. Even the retreat this year didn't make up for the sinking ship feeling.

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OneUp Sales Response
6mo
Hi there, thanks for your review and I'm sorry that this has been your experience at OneUp. It's not what we want for anyone. I'm not sure if you're still working at the company (at a company this size, role/tenure are often faked to conceal your identity better which is completely understandable) but if you are, I'd encourage you to reach out to whoever you feel most comfortable talking to in the SLT to understand your experience in more depth, especially around the mismanagement and poor decisions you've mentioned. As I hoped you've experienced before, there's no retribution or punishment for sharing your feedback - we welcome it! Failing that, please feel free to use the appropriate channels to submit anonymous feedback. The last two years have been difficult on a commercial front - we've not been tight-lipped about that, but the business is stabilising and we're doing our best to get growth back on the up with investment in new products and expanding into new markets. I hope the soon-to-close funding round demonstrates the belief in what we're accomplishing as a team, though I know we won't always get it right. I do want to clarify for external readers your point about vibe coding - the non-dev you're referencing isn't vibe coding entire features. They're making small tweaks and changes to existing features, the biggest being to add a field to a form. Even as technical founders, we know trusting AI to build features for us isn't a wise decision right now, even moreso for non-devs, but these small changes ensure the devs can focus on things that require their skills over small amendments that (let's be honest 😉) they don't really want to have to do. As said above, I'd love to hear from you via whatever means you feel most comfortable and I'm sorry that this has been your experience 💙 Derry, CEO & Co-founder
5.0
14 Apr 2021
Recommend
CEO approval
Business outlook

Pros

I began my career at OneUp having just come from a role in hospitality - quite the change! The team were really supportive throughout my training process and someone was always on hand to answer a question I had. There were loads of interactive tasks to start the process off and I quickly had an idea of what the company was about from the first couple of weeks. The atmosphere in the business is nothing short of amazing. It really feels like a big family of people working together for a common goal. Everyone is approachable and genuine - there's a professional atmosphere, but we're all treated equally and everyone enjoys funny moments and joking with each other. I'm confident this ethos will be kept as the business grows and it will make working at OneUp truly unique. I am the only employee with this role currently, and it's been a great learning experience! Being with a startup company brings it's own unique aspects - being able to pave the way for future employees and laying the groundwork for better practices in the future. Things are constantly changing, and being kept on your toes is a great perk of the job for those who love to be challenged. One example is the business going remote in the wake of COVID. Benefits at the company are good as well - generous holiday and activities outside of work that are varied to get the team together and cool off. I think my favourite thing about working at OneUp is how open the conversation is. You can feel comfortable bringing anything up and the team will consider it without preconception. You can also talk about absolutely anything and someone will listen! I definitely feel like my voice is always heard. I could go on for much longer, but I think it would get quite repetitive! I'll say that this job has definitely changed my life and set me up for a good future in my career, giving me useful skills and, most importantly, teaching me that work can be rewarding!

Cons

Since I am the only team member in my role and the business is quite young, there wasn't much in the way of documentation or process when I started for my department, so it was very much a 'learn as you go' process. It was a challenge, but for some this may not be ideal. The client facing role I have obviously can have its bad moments - clients can be unpredictable, and the job involves working around a to-do list which is constantly changing as new issues/tasks come in. Sometimes it does involve working with clients who can be easily frustrated, but to be honest this doesn't happen often. The workload can shift often as the amount of tasks goes up and down depending on how many new clients come in with issues/questions within a certain time period. This can mean very long, quiet periods, followed by a very stressful week/fortnight getting deadlines or client expectations met; that's why it's so important that the team is supportive and we keep a chilled atmosphere! We do also deal with clients around the world, so sometimes working late for a 30 minute meeting in the evening is necessary.

5.0
13 Apr 2026

Best place I've ever worked

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great management, product and culture Honestly miss this place so much - it was an amazing job

Cons

chaotic sometimes but so is life at a start up

Viewing 1 - 3 of 19 Reviews

Glassdoor has 19 OneUp Sales reviews submitted anonymously by OneUp Sales employees. Read employee reviews and ratings on Glassdoor to decide if OneUp Sales is right for you.