Does OSL Retail Services pay their employees well?

According to anonymously submitted Glassdoor reviews, OSL Retail Services employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at OSL Retail Services. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at OSL Retail Services?

54% of OSL Retail Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OSL Retail Services 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at OSL Retail Services?

Mobile Expert (238) , Sales Associate (167) , Sales Representative (115) , Team Lead (63) , District Manager (45) , Retail Sales Associate (44) , Wireless Sales Associate (41) , Sales Manager (29) , Wireless Manager (28) , Manager (22) , Store Manager (19) , Team Leader (19) , Wireless Sales Consultant (18) , Electronics Sales Associate (16) , Field Sales Representative (15)

What are the pros of working at OSL Retail Services according to real employee reviews?

"A pro is that the pay is good" ((in 103 reviews)); "3. Really good commission plan when they don't change it on you in the months that are projected to make more sales" ((in 77 reviews)); "Great people to work with" ((in 38 reviews)); "Great culture for it's employees with tons of opportunities to grow withing the business." ((in 32 reviews)); "You can make good money if you do ehat the company suggests and lie to customers" ((in 31 reviews))

What are the cons of working at OSL Retail Services according to real employee reviews?

"I received almost no training and whenever you try to talk to leaders they often act like they’re to good to speak to you." ((in 45 reviews)); "They write you up even when there is a pandemic and threated to fire you if you don't hit goals even when your whole team of 5 managers dont hit." ((in 41 reviews)); "No work life balance at all" ((in 36 reviews)); "Upper management was an absolute atrocity." ((in 36 reviews)); "no benefits for full/part timers" ((in 31 reviews))

What are employees saying about OSL Retail Services redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OSL Retail Services redundancy and their outlook for job security at OSL Retail Services in 2026.

OSL Retail Services Reviews

3.2

54% would recommend to a friend

(1,556 total reviews)

Brett Farren

60% approve of CEO

49% positive business outlook

OSL Retail Services has an employee rating of 3.2 out of 5 stars, based on 1,556 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OSL Retail Services employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

2K reviews

5.0

11 Jul 2023

was good

Software engineer

Recommend

CEO approval

Business outlook

Pros

team was nice and helpful

Cons

pay was low and rise less

OSL Retail Services Response

2y

Hello there, and thank you for your review! Teamwork and camaraderie are two aspects of life at OSL that we take a lot of pride in, we're so glad that you had a positive experience in this. We also appreciate your feedback into where we could do better. Thank you again, we wish you all the best on your next adventure!

1.0

4 Aug 2018

SCAM ALERT

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

I was smart enough to see there scam early.

Cons

Crooks who will steal your pay.

OSL Retail Services Response

7y

Hey there. We were able to loop in our HR team and it looks like you got paid after all. We’re glad we were able to work this out with you quickly! Thanks for working with us to supply the correct information we needed. Just so we’re on the same page, OSL does in fact employ thousands of awesome people across the United States and Canada who are paid in a timely manner. No fake news here. Cheers!

3.0

21 Oct 2015

You Work in Walmart and it Can Sucks

Wireless sales associate

Recommend

CEO approval

Business outlook

Pros

I love the people I work with including the District Manager. We make 10% commission on all cellphone related accessories. OSL (Walmart Wireless) carries 7 major companies if you include chatr. We make $5 - $15 in commission for cellphone sales but that's no where close to the booths at the malls. You get 50% discount on your cell phone plan with Bell, Virgin, Telus, Koodo, Rogers, and Fiso. You get to see the latest tech and have awesome Reps for the cell phone companies that come to improve your understanding on their products and plans. Also these Reps only represent Multi Carrier Companies so they are really fast at responding and trouble shooting your issues.They also give out online currency that can be used to buy prepaid gift cards if you answer their questions or sell their phones (They basically are bribing you but I am okay with it).

Cons

We work at Walmart with Walmart branding on our shirts and that's really confusing for customers. At some locations there are more OSL (Walmart Wireless) associates than Walmart electronics staff creating more confusion for customers. Its not the customers fault for asking for help when I applied for OSL (Walmart Wireless) I was actually applying for electronics but instead talked to the OSL (Walmart Wireless) thinking they were Walmart employees. They make the schedule 45 days in advance so its really hard to plan anything but most managers are happy to switch some shift around. There is a lot of useless paperwork because Walmarts system is so old and unable to connect to our software that keeps track of your sales and commission. That's why we have to manually input all sales and till count into our system manually. This adds more work for the manager who goes through all the files to see if their were any errors. To be honest this company is still growing and it always changing procedures to better improve the company and I truly think it will be a beautiful company to work for in the future.

Viewing 1 - 3 of 1,556 Reviews

Jobs at OSL Retail Services

Wireless Retail Sales Associate - W0639

Wireless Retail Sales Associate - W2163

Wireless Retail Sales Associate - W4247 - Part time

Wireless Retail Sales Associate - W1448

Wireless Retail Sales Associate W3860