Does Nice In Contact pay their employees well?

According to anonymously submitted Glassdoor reviews, Nice In Contact employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Nice In Contact. This rating has been stable over the past 12 months.

How satisfied are employees working at Nice In Contact?

66% of Nice In Contact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nice In Contact 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Nice In Contact?

Account Executive (2) , Associate Technical Support Engineer (2) , District Sales Manager (2) , Senior Software Engineer (2) , Software Engineer (2)

What are the pros of working at Nice In Contact according to real employee reviews?

"Most people here are great." ((in 10 reviews)); "Good Work Life Balance" ((in 4 reviews)); "Salary is about average for the position" ((in 4 reviews)); "Career Opportunities" ((in 3 reviews)); "Good benefits" ((in 3 reviews))

What are the cons of working at Nice In Contact according to real employee reviews?

"Management are not fair enough l" ((in 4 reviews))

What are employees saying about Nice In Contact redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nice In Contact redundancy and their outlook for job security at Nice In Contact in 2026.

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Nice In Contact

Nice In Contact Reviews

3.4

66% would recommend to a friend

(56 total reviews)

Barak Eilam

50% approve of CEO

66% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.5

Compensation and benefits

3.4

Culture and values

3.4

Work/Life balance

3.4

Career opportunities

3.3

Senior management

Nice In Contact has an employee rating of 3.4 out of 5 stars, based on 56 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nice In Contact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

56 reviews

1.0

11 Apr 2023

This place is Toxic

Senior project manager

Recommend

CEO approval

Business outlook

Pros

Used to be a great place to work, still has a few solid people clinging on. Has a zero re-hire policy

Cons

Does not pay advertised bonuses Compensation is static Proud of their 3% internal mobility Avoids layoff by torturing employees until they leave "of their own accord" Annual benefits reductions paired with benefit cost increases

2.0

5 Apr 2023

Nickle-and-dimed by a $2B company

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The team I work with is awesome, very respectful of each other and understanding. Work-life balance is also reasonable.

Cons

Corporate management doesn’t value their employees and it shows. They will flaunt record revenue growth and fantastic company performance, and then continually chip away at perks. The CEO will flaunt that “employees will be pleased with bonuses” yet the bonus pool is reduced to 70% of the expected payouts, despite outstanding company performance.

3.0

20 Mar 2023

Supervisor, Technical Support

Supervisor, technical support

Recommend

CEO approval

Business outlook

Pros

Solid company with industry leading software solution for Contact Center administration and managament.

Cons

Heavy workload, low morale, minimal recognition within Ops and Technical Support.

Viewing 1 - 3 of 56 Reviews

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