Does New Freedom pay their employees well?

According to anonymously submitted Glassdoor reviews, New Freedom employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at New Freedom. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at New Freedom?

52% of New Freedom employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated New Freedom 3.1 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at New Freedom?

Case Manager (4) , HR Director (2) , Peer Support Specialist (2) , Supervisor (2)

What are the pros of working at New Freedom according to real employee reviews?

"Helping people is the best" ((in 4 reviews))

What are the cons of working at New Freedom according to real employee reviews?

"The pay is low for amount of cases given" ((in 3 reviews))

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New Freedom

New Freedom Reviews

3.5

52% would recommend to a friend

(30 total reviews)

Matt Tierney

44% approve of CEO

58% positive business outlook

Ratings by category

3.7

Diversity and inclusion

3.6

Culture and values

3.5

Senior management

3.5

Compensation and benefits

3.2

Career opportunities

3.1

Work/Life balance

New Freedom has an employee rating of 3.5 out of 5 stars, based on 30 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Freedom employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

30 reviews

2.0

18 May 2026

Such a wonderful mission so poorly led..

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Free meals Free gym Free parking

Cons

Absolutely no regard for Individual contributors. Set up for failure from day 0 and put on a performance plan with no guidance or understanding of the position.

2.0

6 May 2026

Impactful work undermined by poor management and low pay

Peer support specialist

Recommend

CEO approval

Business outlook

Pros

Helping make a positive impact on people’s lives.

Cons

Poor management, low pay, being overworked and under appreciated. Being unable to actually give people the level of care they need because the company only cares about money.

5.0

25 Jan 2026

Amazing

Hr manager

Recommend

CEO approval

Business outlook

Pros

Work life balance, benefits, compensation, leadership, growth

Cons

Honestly there aren’t any cons

Viewing 1 - 3 of 30 Reviews

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Jobs at New Freedom

Systems Support Tech I (SYSSPRT1-02)

Systems Engineer - (SYSENG-01)

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US$123K - US$188K /yr

Re-Entry Specialist (WREENTSPC-06)

Phoenix, AZ

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Re-Entry Specialist (REENTSPC-11)

Phoenix, AZ

View job