NetSupport Reviews

4.5

94% would recommend to a friend

(52 total reviews)
avatar

Al Kingsley

95% approve of CEO

90% positive business outlook

NetSupport has an employee rating of 4.5 out of 5 stars, based on 52 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The NetSupport employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

52 reviews
1.0
6 May 2020
Recommend
CEO approval
Business outlook

Pros

Paid health and dental care.

Cons

This review is for NetSupport Inc, located in Alpharetta, GA (the sister company of NetSupport Ltd). If you are looking for a place where you can do the bare minimum, this is the place for you. NetSupport Inc is not the place to have a successful sales career. There are no sales goals, there is no structure to anything and there is absolutely no room for growth. They don’t properly train employees and they don’t provide any guidance once you begin your employment. I would not recommend this employer to anyone, specially if they are looking to grow professionally. The “commission” rate offered during the interview is never going to be the commission you get on your paycheck. If you bring this up to management/HR, aka the CEO, he will give you the run around and will provide a million and one excuses as to why the commission on your paycheck is not reflective of the sales you made.

5.0
4 Sept 2018

Great place to work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A great company to work for, everyone is very friendly and approachable. Busy but relaxed working environment. I have been here 14 years and still enjoy working here.

Cons

None that I can think of!

4.0
3 Sept 2018
Recommend
CEO approval
Business outlook

Pros

Nice people and a good working atmosphere. Management is fair and honest - you know where you stand. Lots of progress has been made in employee benefits and care.

Cons

None of any great significance

Viewing 1 - 3 of 52 Reviews

Glassdoor has 58 NetSupport reviews submitted anonymously by NetSupport employees. Read employee reviews and ratings on Glassdoor to decide if NetSupport is right for you.