Does Mukuru pay their employees well?

According to anonymously submitted Glassdoor reviews, Mukuru employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Mukuru. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Mukuru?

69% of Mukuru employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mukuru 3.0 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Mukuru?

Customer Service Representative (7) , Contact Center Agent (3) , Head of Department (3) , Marketing Coordinator (3) , Sales and Support Consultant (3) , Software Engineer (3) , Consultant (2) , Customer Service Agent (2) , Senior Business Analyst (2) , Senior Software Engineer (2) , Test Analyst (2) , Verification Officer (2)

What are the pros of working at Mukuru according to real employee reviews?

"The culture is great!" ((in 13 reviews)); "Friendly people, committed to world class service" ((in 6 reviews)); "Good work life balance" ((in 4 reviews)); "Good Leadership" ((in 3 reviews)); "Good company culture and flexible shifts" ((in 3 reviews))

What are the cons of working at Mukuru according to real employee reviews?

"Horrible management." ((in 8 reviews)); "Low incentive rate and low salary" ((in 6 reviews)); "life balance, no benefits" ((in 6 reviews))

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Mukuru

Mukuru Reviews

3.3

69% would recommend to a friend

(108 total reviews)

Andy Jury

92% approve of CEO

65% positive business outlook

Ratings by category

3.4

Diversity and inclusion

3.2

Culture and values

3.2

Career opportunities

3.0

Work/Life balance

2.9

Senior management

2.6

Compensation and benefits

Mukuru has an employee rating of 3.3 out of 5 stars, based on 108 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

108 reviews

4.0

9 Apr 2026

Amazing Place

Payments specialist

Recommend

CEO approval

Business outlook

Pros

Amazing people and learning opportunities

Cons

There is no pension fund

5.0

5 Mar 2026

Good

Analyst

Recommend

CEO approval

Business outlook

Pros

Wfh Competitive salary Good management

Cons

None really everything is great

1.0

15 Jan 2026

Don't be fooled

Financial services

Recommend

CEO approval

Business outlook

Pros

Will pay your salary, that's all the care you get.

Cons

Workplace harassment, patriarchal management, warnings without proper cause, use of culture as an excuse for discrimination. Outdated principles and technology. Constant managerial changes, create an unstable environment.

Viewing 1 - 3 of 108 Reviews

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