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Monkey Tree English Learning Center

Engaged employer

Monkey Tree English Learning Center Reviews

3.2

60% would recommend to a friend

(285 total reviews)
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Rick Sung

54% approve of CEO

49% positive business outlook

Monkey Tree English Learning Center has an employee rating of 3.2 out of 5 stars, based on 285 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Monkey Tree English Learning Center employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

285 reviews
1.0
20 Nov 2016
Recommend
CEO approval
Business outlook

Pros

-okay pay - little to no experience needed - zero teaching skills required - almost no prep

Cons

-extremely dishonest company - easily, half of the people I knew while working there were in some manner of dispute with the head office regarding things ranging in severity - very long work days - most teachers do not get consecutive days off - often do not stick to agreements made with employees regarding pay, time off, contracts, etc.. - may need to "recalculate your salary" for some arbitrary reason that works out in their favor - most centers are very small and there aren't designated rooms for teachers to spend their free periods or do work (your belongings are often shifted around from table to table and you're left fighting for a decent seat on your off hours) - during the summer you may not even have an empty classroom during your break and you could be forced to just sit in the waiting room for your break (might be asked to leave the center all together and just go wait in a coffee shop!) - classes are usually filled with makeup students and trials who are unable to follow the scheduled lessons - class size limit is rarely adhered to - some centers are in disrepair (one in particular on Hong Kong island is full of black mold and still allows classes to continue despite health risks) - the new contract does not allow you to take annual holiday when you'd like (some annual leave days are given to you in long weekend chunks and cannot be taken in extended breaks) - contract completion bonus has been decreased and head office often looks for ways to not give it to teachers who've completed their contract - limited to 2 sick days and often do not want to honor the sick day policies enforced by the labor department (24 days per year with pay) - $10,000 contract breaking penalty (even if you give 2 months of notice) - course materials are often not prepared by the head office in time for the classes and are usually of poor quality (many spelling & grammar mistakes - prepared by substitute teachers with limited teaching experience or linguistic & language knowledge) - mandatory late nights even if you don't have a scheduled class ( must simply sit at school for an extra hour and twiddle your thumbs) - if you work on Saturdays you must stay until 5:30 even if you don't have class (I had a month stretch of no class after 3:00 on Saturdays and still had to sit there for 2.5 hours with nothing to do) - may have to teach 4-5 hours back to back to back without even a 5 minute break to get water or go to the bathroom - may schedule teachers to work more than they are contracted to - assessments of new incoming students may occur during break time and is not factored into your total teaching hours - very bad reputation amongst teaching community in Hong Kong - high turnover with mostly inexperienced teachers and management - head office requires you to pay $2,300 - $2,700 out of your pocket for a certification that, 1. they don't actually need, and 2. most other schools that DO require it for teaching permits , will pay for - have had multiple issues brought to the Professional Teachers' Union and Labor Department - often allows teachers (on tourist visas) to work before they have obtained their working visas, thus putting teachers at risk with immigration - students are often put into classes that are not appropriate for their level of English - management rarely listens to the suggestions of the teachers with regard to the placement of students - I would suggest reading from other people's experiences. There are a few blogs on wordpress which detail many issues.

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Monkey Tree English Learning Center Response
9y
Thank you for taking the time to write a review. We are sorry to see that you have found your experience with us to be less than you had hoped for. While we certainly don't believe that everything that you've written is accurate, we do appreciate the feedback and your honest assessment. Since you do appear to have some issues that should have or could still be addressed directly with us, we encourage you to please write an email to employeerelations@monkeytree.com.hk. Your status as a former employee will not affect the validity of your grievances in our eyes and we will be happy to address them with you directly.
3.0
29 Jul 2016
Recommend
CEO approval
Business outlook

Pros

They will employ almost anyone with a degree, although they actively deny black applicants. The pay is not bad for the unqualified staff they employ, and they seem to particularly like people with no skills or experience. If you're white, have a degree, and speak English, then you are guaranteed a job.

Cons

Firstly, you work at "schools" 47 hours a week, and there are no breaks between classes. E.g. Class at 3:30, then 4:30,5:30,6:30. No break. It's a crazy idea, and makes no sense. Materials, lesson plans, and experienced staff are almost non-existent. Head office is full of young South Africans and Americans with very little experience, and zero legitimate qualifications in education. Therefore, lesson plans are terrible, materials are full of errors, and most is copied from the Internet. Schools are franchised so you could get a decent boss (rare), a psychopath (common), or the owner's family (worst case scenario).

1.0
1 Aug 2021
Recommend
CEO approval
Business outlook

Pros

It’s a good way to get into Hong Kong especially if you don’t have any experience because they employ anyone who wants a job The job is easy - everything is provided You will meet people

Cons

The job is easy - which means it also very quickly gets boring and repetitive. Very soon it’s like Groundhog Day……the same thing over and over again on a daily basis Money is the priority, not education. You’ll have kids in classes way above their ability levels, kids thrown into classes at the last minute without any warning, kids on trial who don’t speak to understand a word of English yet so can’t even understand basic commands and don’t be surprised if you get 3 or 4 of them unexpectedly chucked in to a class of 6…..in a room that probably comfortably holds 4. It’s basically babysitting The time off is…….basically non existent. Holidays are so minimal I don’t see how it’s even legal. You get 2 days off a year that you can can choose - but actually, the likelihood of those leave days being approved is pretty slim cos they are so short staffed they are unlikely to have subs available to cover your requested leave. The rest of the days off are set by the company and are at random points during the year, a couple of days here and there. Their sick leave policy is ridiculous - if you are unfortunate enough to get sick not only do you lose the days pay for however many days you are off you also have to go to a doctor on the day you call in sick and pay for a doctors note. If you don’t get one they’ll give you an official warning - no one seems to have worked out that if you are genuinely sick there’s a good chance the last thing your going to be able to do is trek to a doctor just for a sick note - that doesn’t even benefit you in anyway other than not getting a warning because they still take your pay off you!! The hours are LONG - you will always be at work. You teach until 6.30pm at the earliest with lots of people having at least a 1hr commute. There is also a lot of dead wasted time during the day. They will rip you off if you choose to stay in their accommodation - it’s an easy hook for people who are new to Hong Kong but their apartment are in poor condition, more expensive than what you’ll pay elsewhere and they’ll rip you off with utilities telling you it has to be an estimate. Get a hotel or air b&b for the first couple of months The training is terrible and they tell you you’ll get a training ‘bonus’. What they don’t tell you is that you don’t get an actual salary until the following month so your 6000HKD bonus is what you’ll need to live on for your first month….impossible. They’ll charge you 10000HKD if you leave within your first year. If you aren’t sure you can put up with the monotony and working for a bad company for 12 months be prepared to lose your money HR are terrible. The company overall is terrible

Viewing 1 - 3 of 285 Reviews

Glassdoor has 315 Monkey Tree English Learning Center reviews submitted anonymously by Monkey Tree English Learning Center employees. Read employee reviews and ratings on Glassdoor to decide if Monkey Tree English Learning Center is right for you.