Does Mohela pay their employees well?

According to anonymously submitted Glassdoor reviews, Mohela employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Mohela. This rating has been stable over the past 12 months.

How satisfied are employees working at Mohela?

28% of Mohela employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mohela 2.7 out of 5 for work life balance, 2.5 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Mohela?

Customer Service Representative (CSR) (18) , Student Loan Counselor (18) , Customer Service Representative (17) , Loan Servicing Specialist (11) , Loan Counselor (6) , Call Center Agent (3) , Customer Service (3) , Loan Processor (3) , Loan Specialist (3) , Call Center Representative (2) , Customer Advocacy Team Specialist (2) , Customer Advocate (2) , IT Analyst (2) , Loan Servicing (2) , Student Loan Debt Counselor (2)

What are the pros of working at Mohela according to real employee reviews?

"2. Entry level pay is good" ((in 28 reviews)); "Benefits are good and so is the MOHELA CARES program" ((in 20 reviews)); "Areas of opportunity; Pension; Tuition reimbursement" ((in 14 reviews)); "For entry level call center the pay is amazing, there is a pension, and 8% March for 401k." ((in 10 reviews)); "People are willing to help you." ((in 9 reviews))

What are the cons of working at Mohela according to real employee reviews?

"8. Management always seems frustrated and too busy to answer questions." ((in 20 reviews)); "The CEO was absolutely the worst, but the board doesn't do anything about him." ((in 11 reviews)); "The job is horrible, the training is terrible for a government ran place too too" ((in 10 reviews)); "Some managers aren't in touch with employees." ((in 4 reviews)); "Mandatory overtime or it's frowned upon." ((in 4 reviews))

Mohela Reviews

2.7

28% would recommend to a friend

(195 total reviews)

Scott D. Giles

46% approve of CEO

28% positive business outlook

Mohela has an employee rating of 2.7 out of 5 stars, based on 195 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Mohela employee rating is 27% below average for employers within the Finance industry (3.7 stars).

Reviews by job title

195 reviews

2.0

18 Jun 2026

Good learning environment, but micromanagement is an issue

Benefits and elgibilty

Recommend

CEO approval

Business outlook

Pros

Good Company to learn from

Cons

Micromanaging and bad work home life flex

2.0

9 Jun 2026

Good pay and time off, but toxic management issues

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Work from home Generous time off Good pay

Cons

Toxic management Lack of training Systems in place that do not work

1.0

1 May 2026

Good pay, but training needs significant improvement

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Good pay,for a remote job

Cons

Need to hire better trainers. The class ,I trained in ,most trainees wasted time talking too much,about things that didn't pertain to ,what we were learning.The trainers also talked the majority of training time about her pet,cooking and family life.I really couldn't learn too much.Training was stressful and boring,If I had any questions, I rarely got an answer or I was ignored.

Viewing 1 - 3 of 195 Reviews

Jobs at Mohela

Hadoop Technical Analyst

Remote

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Intranet Programmer III

Remote

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VP, Associate General Counsel - Regulatory & Compliance

Chesterfield, MO

·

US$185K - US$185K /yr

(Employer provided)

View job

Mohela

Mohela Reviews

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Reviews by job title

Good learning environment, but micromanagement is an issue

Good pay and time off, but toxic management issues

Good pay, but training needs significant improvement

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