Pros
The people in store. Lovely shoes.
Cons
Poor work life balance in stores. Head office expect staff to change shifts and work extra hours with very little notice. Minimum wage with no additional benefits other than those that they are legally required to provide. Low morale in stores due to bullying Area Manager who speaks to everyone as though they are stupid. Extremely high turnover of staff with Management regulary walking from the job due to the poor treatment from the Area Manager. Staff are overworked as the company does not allow enough staffing hours to serve customers. 30 minute break only leaving staff exhausted. Area Manager dictates no Saturdays off, yet does not work Saturdays herself. Little stock in the business, not enough for all the shops. Company sets high unrealistic target so that they do not have to pay out bonus. Impossible to achieve! Staff on minimum wage have to buy shoes to wear for work. This includes staff on a four hour contract. They need to work for two weeks to pay for the shoes before they in profit, making them earn less than the minimum wage. Regular errors with staff wages, with some staff not getting paid at all. The Area Manager does not care. Area Manager does not acknowledge staff in store. Thinks she is too good to speak to them.
