Does Merge IT pay their employees well?

According to anonymously submitted Glassdoor reviews, Merge IT employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Merge IT. This rating has been stable over the past 12 months.

How satisfied are employees working at Merge IT?

86% of Merge IT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Merge IT 4.4 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at Merge IT?

Customer Service Representative (23) , Customer Service Agent (3) , Senior Consultant (3) , Senior Network Engineer (3) , Call Center Representative (2) , Consultant (2) , Customer Service (2) , Customer Support Representative (2) , Desktop Support Technician (2) , IT Support (2) , Manager (2)

What are the pros of working at Merge IT according to real employee reviews?

"remote work from home and no video monitoring, training is even done through MICROSOFT TEAMS, but we just watched the trainer on live video sometimes, we usually just listened to their live voice in a conference" ((in 5 reviews)); "Management is always there to help you." ((in 4 reviews)); "Great staff always available and willing to go the extra mile to make sure all is well." ((in 4 reviews)); "An extremely competent, charismatic, and compassionate group that worked hand in hand with me to make me feel like part of a team." ((in 4 reviews)); "I'm very happy with my position and am grateful I obtained an opportunity during these uncertain and difficult times." ((in 3 reviews))

Merge IT Reviews

4.5

86% would recommend to a friend

(64 total reviews)

Rob Klaus

89% approve of CEO

81% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (64 reviews)

Merge IT has an employee rating of 4.5 out of 5 stars, based on 64 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Merge IT employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

64 reviews

5.0

2 Jul 2025

Great place to grow

Back office

Recommend

CEO approval

Business outlook

Pros

This is a great place to grow and wear many hats. gain experience in multiple sectors.

Cons

The benefits/pay is okay so there's that.

5.0

16 Mar 2025

Great company

It support

Recommend

CEO approval

Business outlook

Pros

Considers their employees, and always provide support

Cons

Temporary job. May only send you yo Job only as needed

3.0

26 Oct 2023

CSR

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Working remotely at home is the best.

Cons

Low pay for a fast-paced job.

Merge IT Response

2y

Thank you for your feedback! We appreciate your time and effort in informing us about your experience. Please know that we value all of our candidates and work hard to ensure they receive the highest standard of service. We apologize that your experience did not meet our high standards, and we will be addressing this with our team. Please let us know if there is anything else we can do to improve, and we hope to have a more positive experience with you in the future.

Viewing 1 - 3 of 64 Reviews

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