Does Mencap pay their employees well?

According to anonymously submitted Glassdoor reviews, Mencap employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Mencap. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Mencap?

45% of Mencap employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mencap 3.1 out of 5 for work life balance, 3.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Mencap?

Support Worker (227) , Service Manager (19) , Community Support Worker (12) , Volunteer (10) , Relief Support Worker (9) , Manager (8) , Disability Support Worker (7) , Employment Coordinator (7) , Fundraiser (6) , Caseworker (5) , Residential Support Worker (5) , Administrator (4) , Employment Officer (4) , Personal Support Worker (4) , Skills Coach (4)

What are the pros of working at Mencap according to real employee reviews?

"lovely people great for teenage job" ((in 66 reviews)); "Provide good training including First aid" ((in 26 reviews)); "People we support and role if work in a good team" ((in 26 reviews)); "Mencap is a lovely place to work, staff and service users are great" ((in 25 reviews)); "It is a rewarding job, with excellent benefits" ((in 6 reviews))

What are the cons of working at Mencap according to real employee reviews?

"Management can be poor and lots of paperwork" ((in 49 reviews)); "low pay and less social activties for staff" ((in 46 reviews)); "Long hours and very intense" ((in 20 reviews)); "Blaming and bullying are par for the course." ((in 15 reviews)); "The toxic culture further up can really have an impact on your manager, which in turn impacts you and your ability to support the clients." ((in 8 reviews))

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Mencap

Mencap Reviews

3.3

45% would recommend to a friend

(528 total reviews)

Jon Sparkes

59% approve of CEO

46% positive business outlook

Ratings by category

3.5

Diversity and inclusion

3.3

Culture and values

3.1

Work/Life balance

2.7

Senior management

2.6

Compensation and benefits

2.5

Career opportunities

Mencap has an employee rating of 3.3 out of 5 stars, based on 528 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mencap employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

528 reviews

5.0

19 May 2026

Supportive management with great progression opportunities

Service manager

Recommend

CEO approval

Business outlook

Pros

Supportive senior managers. Great progression opportunities, great colleagues Wonderful training

Cons

It was a great company to work for

5.0

2 Feb 2026

Great place to work

Caseworker

Recommend

CEO approval

Business outlook

Pros

Supportive team. Lots of training. Opportunities to talk to lots of other departments and levels of leadership. Ideas valued.

Cons

Massive workload with little recognition

5.0

9 Jan 2026

Great!

Youth worker

Recommend

CEO approval

Business outlook

Pros

Great Atmosphere Fantastic Management Team Enjoyable and Rewarding Work

Cons

N/A, None for me personally

Viewing 1 - 3 of 528 Reviews

Jobs at Mencap

Learning Disability Caseworker - Priority Enquiries

Remote

FCFA 34K - FCFA 34K /yr

(Employer provided)

View job

Head of Technology Operations

Remote

FCFA 83K - FCFA 83K /yr

(Employer provided)

View job

Happy Bean Café – Community Cook

Mobilisations Manager

Remote

FCFA 56K - FCFA 56K /yr

(Employer provided)

View job

Front of House Volunteer Role (Weoley Castle Community Centre)

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