Members 1st Member Service Representative reviews

5.0

100% would recommend to a friend

(3 total reviews)

Michael Wilson

100% approve of CEO

100% positive business outlook

Reviews by job title

3 reviews
5.0
12 Aug 2025

2nd career!

Recommend
CEO approval
Business outlook

Pros

Competitive salary with REAL opportunities to advance. Great benefits, matching 401k, excellent health insurance, tuition reimbursement Work with happy/positive people who love what they do Build relationships with the people from your community.. ,

Cons

Having to deny members from loans Pushing products and services to members randomly some “cold calling”

avatar
Members 1st Response
5mo
Thank you for sharing your experience. We’re thrilled to hear you’ve found competitive pay, great benefits, and opportunities for advancement, as well as a positive team environment and meaningful connections with our members. We appreciate your honesty regarding the challenges of denying loans and occasional product outreach. Feedback like this helps us continue refining processes to support both our associates and our members. If you’d like to share additional thoughts, we welcome your input anytime at 717-458-6934. Thank you for being part of our team and for helping us live our mission every day! The Members 1st Team
3.0
6 Feb 2021
Recommend
CEO approval
Business outlook

Pros

People and working with members

Cons

Management and the feeling of being replaceable

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