Management didn't actually manage the work load. They wouldn't check until about 2 hours prior to end of shift and then call overtime. They would point at you and say, "You WILL be staying over". You absolutely had to work every single Saturday, no matter what. There was no definite direction to any job that everyone followed. There was more gossip in that store than in middle school. Some of the management would tell you one thing and tell someone else otherwise. When asked about it, they would say you were both wrong. Skids were stacked 6 and 7 feet high and were not wrapped. They are only supposed to be four feet high. When we complained enough (daily) it would be fixed for one day. The next day they were tall and once again you had product falling and breaking. More shrink happened due to faulty stacking of skids than anything the regular employees did.
No one could fix anything. They would simply say it had been like that for twenty years and it wasn't changing anytime soon. Everyone would blame the person above them. I was told that GM did NOT matter. Only grocery mattered because it made more money. Okay, when you are a GM employee that rather stinks. However, I was forced to work in grocery and push mcarts that weighed nearly 700 lbs. I was told it's on wheels it shouldn't be hard. That is not the case and practically had to make other employees feel bad to get any help. After that, they did help me. I told them at the interviews, I did NOT want to work grocery. They would schedule me there and not even have all their grocery people working.
Also, it would have taken me 2 years at 40 hours a week to earn the next dollar. I worked hard and watched others not do much and was told they'd been there longer, so they didn't have to do as much.
I could go on and on, but the gist is that I had more unnecessary stress at that job than any other job I have ever held. None of it was necessary, but the way they chose to run it made it happen.
They didn't want to be a million dollar store because it would mean more work. Nevermind the fact, that supposedly it would have given us more bargaining power when new contracts would be discussed.