Med-Metrix reviews about "upper management"

Not organized, over-hired to work clients that aren't set up, low pay, favoritism from upper management, false expectations of productivity

Very micromanaged and no room for advancement unless you know the right person in the company. Nepotism was also evident within upper management.

1. Poor Leadership Transparency & Accountability Frequent blame-shifting, lack of ownership from upper management, and inconsistent priorities can cause burnout and mistrust among teams. 2. Micromanagement & Lack of Psychological Safety Team members may feel they can’t speak up or make mistakes without retaliation, stifling innovation and reducing productivity. 3. Unbalanced Workload & Recognition Gaps High performers are often overburdened without fair acknowledgment or growth opportunities, while favoritism or politics dictate rewards.

Different departments deal with different clients. Inadequate training given to upper management from clients to train us associates on the process or system. There was a lot of back and forth with how to do the work. So we would be told to do one thing and then later told that it was the wrong way to do it later. There's was a lot of I don't know that's just the way the system works which was very frustrating at trying to figure out how to do work.

Everything else. From HR to Managers to Upper Management. It is not a company where one grows more does the company itself. It Nicole and dimes EVERYTHING. Plus they ask you to work, but the "older tenured" folks hog everything to themselves. You go in thinking you'll be contributing and they sideline you. WORST job I EVER had in my life.