Malmaison Reviews

Hi, Thank you for taking the time to leave your review. We’re pleased to hear that you experienced a good atmosphere among both staff and guests, as creating a positive and welcoming environment is something we value highly. We are, however, sorry to learn that you found the workload and the number of split shifts challenging. While operational demands can vary, we recognise the impact that scheduling and shift patterns can have on work–life balance and overall wellbeing. We continually review our rota practices with the aim of ensuring fairness, efficiency, and appropriate staffing levels across all departments. Your feedback will be shared with the relevant teams as part of our ongoing efforts to improve the employee experience and support the wellbeing of our colleagues. Thank you again for sharing your perspective, and we wish you all the best in your future career. Thanks, The Recruitment Team