Does Madewell pay their employees well?

According to anonymously submitted Glassdoor reviews, Madewell employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Madewell. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Madewell?

70% of Madewell employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Madewell 4.0 out of 5 for work life balance, 3.7 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Madewell?

Sales Associate (883) , Retail Sales Associate (188) , Assistant Manager (80) , Stylist (54) , Seasonal Sales Associate (33) , Associate Store Manager (22) , Sales Support (21) , Sales Support Associate (21) , Associate (20) , Part Time Sales Associate (20) , Visual Associate (20) , Retail Associate (18) , Associate Manager (17) , Store Director (16) , Manager (11)

What are the pros of working at Madewell according to real employee reviews?

"The coworkers and the merchandise are great as well as the discount" ((in 154 reviews)); "Great people and company to work for" ((in 144 reviews)); "Flexible hours and I learned different roles" ((in 95 reviews)); "fun work environment" ((in 81 reviews)); "I had a great manager and made the overall experience great." ((in 79 reviews))

What are the cons of working at Madewell according to real employee reviews?

"Low pay and pretty slow business" ((in 147 reviews)); "No commission and "stylist" incentive is like pointless" ((in 27 reviews)); "Very little training for such a fast" ((in 22 reviews)); "Upper management and corporate is hard to communicate with." ((in 18 reviews)); "it was hard to get time off" ((in 17 reviews))

What are employees saying about Madewell redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Madewell redundancy and their outlook for job security at Madewell in 2026.

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Madewell

Madewell Reviews

4.1

70% would recommend to a friend

(2,078 total reviews)

Libby Wadle

60% approve of CEO

45% positive business outlook

Ratings by category

4.0

Work/Life balance

3.9

Diversity and inclusion

3.7

Culture and values

3.4

Senior management

3.4

Compensation and benefits

3.0

Career opportunities

Madewell has an employee rating of 4.1 out of 5 stars, based on 2,078 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Madewell employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

2K reviews

4.0

10 Oct 2022

Good

Sales associate

Recommend

CEO approval

Business outlook

Pros

Flexible working hour and good staff benefit

Cons

May need to work overtime at peak season

3.0

17 Mar 2021

Good environment

Project manager

Recommend

CEO approval

Business outlook

Pros

Good resource for the company

Cons

Salary is not high enough

2.0

19 Feb 2020

Working at Corporate

Production assistant

Recommend

CEO approval

Business outlook

Pros

-flexibility working from home -bring your dog to work friday -22 days of PTO

Cons

Honestly, the cons outweigh the pros TREMENDOUSLY. -extremely low pay. Working in fashion is already an industry that does not pay well but here at Madewell, it is shameful. While i was there a request for a raise had been made 4 times within a year and still never received a clear answer or direction on when that would happen. -Upper management is not held accountable for structural failure. -there is serious favortism in this company, very caddy-like environment -you are expected to work long hours yet are reprimanded when managers ask why you are working so late as an assistant -there is a huge disconnect between merchandisers and production. Production is expected to answer all emails immediately when merchandisers will go weeks without proper response or updates Overall, an unpleasant work environment masked by "cute decorations" and "lifting women up" marketing. Hardly being lifted up by

Viewing 1 - 3 of 2,078 Reviews

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