Macy's Retail Support Associate reviews

3.2

48% would recommend to a friend

(1,576 total reviews)
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Tony Spring

48% approve of CEO

36% positive business outlook

Retail Support Associate employees have rated Macy's with 3.2 out of 5 stars, based on 1,576 company reviews on Glassdoor. This indicates that most Retail Support Associate professionals have a good working experience there. Macy's is rated in line with the average (within 1 standard deviation) by Retail Support Associate professionals compared to other employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

2K reviews
2.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay, decent time off of you’ve been with the company a while

Cons

Managers pick favorites based on credits, sneaky about position changes, expectations are to much among certain people

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Macy's Response
1w
Thank you for sharing your experience. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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Glassdoor has 32,657 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.