24 Aug 2022
Mable Response
3yThank you for taking the time to share your thoughts. We value employee feedback and handle issues of unfair treatment seriously. In our most recent engagement survey, our management team scored highly on performance across the organisation, so it's unfortunate your experience did not measure up to our standards. The culture at Mable is underpinned by our values that include 'challenge openly', so we hope that employees who feel they aren't getting the accolade they think they are due know they are welcome to provide that feedback to their managers. Our feedback process for every employee includes gathering information not just from a person's direct line manager. It is sought from colleagues and managers outside of the immediate team to ensure that people receive a widespread and unbias view of their achievements and contribution.