The culture doesn’t always reflect the core values of kindness and collaboration that the company promotes, which can make it difficult to trust the message from the top.
Leadership communication lacks integrity and consistency. Decisions are sometimes made behind closed doors without accountability or honest dialogue.
There’s a tendency to reward compliance over candor, which discourages creative thinking and open discussion.
Trust can be hard to maintain when expectations change suddenly or when employees aren’t given a fair chance to course correct.
Decisions are often made without warning or context, and feedback that doesn’t fit the preferred narrative is rarely heard creating a culture that values control over collaboration.