MATCHES Reviews

3.1

33% would recommend to a friend

(384 total reviews)

Nick Beighton

53% approve of CEO

23% positive business outlook

MATCHES has an employee rating of 3.1 out of 5 stars, based on 384 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MATCHES employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

384 reviews
1.0
15 Apr 2018

Worst company culture & management

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Staff discount Young & passionate team Handful smart & nice people

Cons

-Blaming each other instead of finding a solution (company overall) -Unsupportive IT department & HR - management will need to improve communication way - they (HR, team director, manager) gave me very last minute notice which was completely unexpected (only 3 days before my work visa expiry while notice period was 1 month on contract. Even I had several meetings with HR earlier to discuss about visa extension) in an inappropriate way during my personal holiday via personal email and personal skype saying that they cannot hire me any more due to business reason - please note my performance was mostly on the top for more than 1 year with obvious statistic report. I requested for a reference letter with clear reason so not to ruin my career life due to this situation but they just stated in the letter that this contract termination is not related to employee’s performance - which is clearly unclear. Even HR people partner said that ‘you have a strong experience, you will find a good job quickly’ when they called me during personal holiday to inform that I am no longer hired. What they reacted does seem that they do not want a strong candidate and they do want to keep only low budget and low performing employees - Gossip - Working schedule - Hard to request for holidays - Some lazy colleagues who are never improved

5.0
16 Feb 2021
Recommend
CEO approval
Business outlook

Pros

its good place to start job as customer care assistant

Cons

care area is limited(most cases are for returns)

avatar
MATCHES Response
5y
Thank you so much for taking the time to leave a review and really pleased to hear your positive comments! We really value your feedback and will certainly use this to ensure we continuously improve. All the best, Zoe Baskett
5.0
24 Nov 2020
Recommend
CEO approval
Business outlook

Pros

Very flexible work environment and time

Cons

Still working on developing better service and better communication within organisation.

avatar
MATCHES Response
5y
Thank you for sharing this feedback - it is very valuable to us here at MATCHESFASHION. It is great to see positive comments from a current employee and we are glad you are enjoying being part of the team. Thank you once again! Stephanie - Talent Specialist
Viewing 1 - 3 of 384 Reviews

Glassdoor has 440 MATCHES reviews submitted anonymously by MATCHES employees. Read employee reviews and ratings on Glassdoor to decide if MATCHES is right for you.