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London Computer Systems

Engaged employer

London Computer Systems Product Support Specialist reviews

4.2

96% would recommend to a friend

(24 total reviews)

David Hegemann

100% approve of CEO

98% positive business outlook

Product Support Specialist employees have rated London Computer Systems with 4.2 out of 5 stars, based on 24 company reviews on Glassdoor. This indicates that most Product Support Specialist professionals have an excellent working experience there. London Computer Systems is rated in line with the average (within 1 standard deviation) by Product Support Specialist professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

24 reviews
4.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Nearly everyone at the company is kind and helpful. The room for growth is there if you take it. Company culture is the best I have seen in Cincinnati.

Cons

Disconnect between departments. Major improvements needed in workflows and processes. Sometimes it does not pay off to work harder than others here.

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London Computer Systems Response
1d
Thank you for taking the time to share your feedback and for recognizing the supportive culture we strive to create at LCS. We are proud to hear that you’ve experienced kindness, collaboration, and opportunities for growth throughout your time here. Creating a workplace where employees feel supported and empowered continues to be a major focus for us. We also appreciate your honest feedback regarding departmental communication, workflows, and employee recognition. As we continue to grow, maintaining strong alignment across teams and improving internal processes remains a key priority. Feedback like yours helps us identify areas where we can improve and continue evolving as an organization. We agree that employees who consistently go above and beyond play a critical role in our success, and we are always evaluating ways to better recognize and support those contributions. Thank you again for your thoughtful insights and for being part of the LCS team.
5.0
20 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic Support Team Friendships Management Pay Family Oriented Events

Cons

I cannot think of any cons

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London Computer Systems Response
3mo
Thank you for sharing your experience at LCS! We’re glad to hear that our Support Team, management, and family-oriented culture have made a positive impact. Creating an environment where employees feel supported, build strong friendships, and enjoy meaningful events is important to us. We appreciate your feedback and are grateful to have you as part of the LCS team.
4.0
18 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Collaborative and respectful atmosphere with many company events

Cons

Workload as a product support specialist can be repetitive.

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London Computer Systems Response
11mo
Thank you for your feedback! We’re glad to hear you’ve had a positive experience with our team and culture. We appreciate your note on workload as well. While our work can be fast-paced, we’re committed to supporting our employees and always looking for ways to improve balance and efficiency. Your input is valuable and helps guide our ongoing efforts.
Viewing 1 - 3 of 24 Reviews

Glassdoor has 165 London Computer Systems reviews submitted anonymously by London Computer Systems employees. Read employee reviews and ratings on Glassdoor to decide if London Computer Systems is right for you.