Light & Wonder Field Service Technician reviews

3.1

48% would recommend to a friend

(7 total reviews)
avatar

Matt Wilson

52% approve of CEO

41% positive business outlook

Reviews by job title

7 reviews
2.0
4 Sept 2024

Going downhill fast

Recommend
CEO approval
Business outlook

Pros

Decent pay (not great, but decent), genuinely good people when you can connect with them, company car.

Cons

No work life balance; constant misdirection, confusion, and outright gaslighting in employee handling. Moving goal posts and no internal mobility. Complete disregard for employee health (especially mental); cajoling, coerciveness with regard to both non and work related time; issues with customer/employee interactions and lack of response. Deceptive practices regarding employer/employee relations (including raises and bonuses.) Disregard for established contractual agreements. Constantly changing nature of work without training (product and safety); lack of concern for employees and focus on investors/short term gains; the list goes on...

avatar
Light & Wonder Response
1y
Thank you for your feedback. We appreciate your honesty and the time you took to share your concerns. We are sorry to hear about your experiences with work-life balance, misdirection, and confusion. We understand how these issues affect your well-being and job satisfaction. While we aim to create a supportive work environment, our competitive market and high volumes require us to adapt quickly. This sometimes affects how we deploy resources and manage workloads. We recognize this can be challenging and are working to balance our business needs with employee well-being. We regret that you feel there is a lack of internal mobility and disregard for employee health. We are committed to fostering a supportive environment and ensuring career opportunities are visible via our internal career site. We invite you to leverage this resource and consult with the PC Talent team for guidance on potential opportunities. Your concerns about customer interactions and perceived deceptive practices are troubling. We strive for transparency and integrity and invite you to provide direct feedback through our internal channels so we can better understand your concerns.
2.0
1 Jun 2024

Ok

Recommend
CEO approval
Business outlook

Pros

Good workers. Family environment is a plus

Cons

Workload is high and a lot of product

avatar
Light & Wonder Response
1y
Thank you for posting your review about working at L&W. We like hearing from our Creators. I would recommend contacting your PCBP to share you concerns about your workload.
Viewing 1 - 3 of 7 Reviews

Glassdoor has 359 Light & Wonder reviews submitted anonymously by Light & Wonder employees. Read employee reviews and ratings on Glassdoor to decide if Light & Wonder is right for you.