Does Kilwin's Chocolates pay their employees well?

According to anonymously submitted Glassdoor reviews, Kilwin's Chocolates employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Kilwin's Chocolates. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Kilwin's Chocolates?

68% of Kilwin's Chocolates employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Kilwin's Chocolates 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Kilwin's Chocolates?

Sales Associate (27) , Cashier (17) , Ice Cream Scooper and Cashier (10) , Manager (9) , Sales Associate/Cashier (8) , Shift Leader (6) , Assistant Manager (5) , Ice Cream Scooper (5) , Supervisor (5) , Counter Sales Representative (4) , Customer Service (4) , Customer Service Associate (4) , Shift Lead (4) , Shift Supervisor (4) , Cook (3)

What are the pros of working at Kilwin's Chocolates according to real employee reviews?

"Great people to have fun with they give chances to all sorts of people to start work." ((in 17 reviews)); "Good coworkers to work with" ((in 12 reviews)); "Flexible schedule and time off" ((in 6 reviews)); "Free ice cream and chocolate" ((in 6 reviews)); "Also, we were given creative freedom to learn more about the candy making process by our managers which was awesome" ((in 6 reviews))

What are the cons of working at Kilwin's Chocolates according to real employee reviews?

"low pay but that is expected" ((in 13 reviews)); "Management is awful." ((in 12 reviews)); "Late nights long hours & bad owner" ((in 10 reviews)); "The boss was deeply shady with his payment and legal practices" ((in 3 reviews)); "We get no benefits whatsoever." ((in 3 reviews))

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Kilwin's Chocolates

Kilwin's Chocolates Reviews

4.0

68% would recommend to a friend

(232 total reviews)

Don McCarty

83% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (232 reviews)

Kilwin's Chocolates has an employee rating of 4.0 out of 5 stars, based on 232 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kilwin's Chocolates employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

232 reviews

5.0

23 Jun 2026

Laid-back atmosphere with great management, but customer issues

Key holder

Recommend

CEO approval

Business outlook

Pros

Laid back Great boss Flexible schedule

Cons

Customers are rude and often derogatory towards staff

5.0

2 Feb 2026

Great!

Scooper

Recommend

CEO approval

Business outlook

Pros

Amazing Company to work for !

Cons

no unlimited ice cream :)

4.0

2 Feb 2026

Good environment

Sales associate

Recommend

CEO approval

Business outlook

Pros

Loved my coworkers & employers were nice.

Cons

There were creepy customers and sometimes rude.

Viewing 1 - 3 of 232 Reviews

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Jobs at Kilwin's Chocolates

Retail Production Cook

Lauderdale-by-the-Sea, FL

US$15 - US$18 /hr

(Employer provided)

View job

Customer Service Associate

Arlington Heights, IL

US$16 - US$17 /hr

(Employer provided)

View job

Kilwins Nashville General Manager

Retail Production Cook

Kilwin's Chocolates reviews FAQs

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Kilwin's Chocolates

Kilwin's Chocolates Reviews

Company ratings over time

Reviews by job title

Laid-back atmosphere with great management, but customer issues

Great!

Good environment

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