Kessler Collection Reviews

3.7

60% would recommend to a friend

(222 total reviews)

Richard C. Kessler

76% approve of CEO

63% positive business outlook

Kessler Collection has an employee rating of 3.7 out of 5 stars, based on 222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kessler Collection employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

222 reviews
2.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

Similarly very diverse seemingly wonderful culture

Cons

I was hired at almost 2 dollars less than the people that were hired a week before and a week after me. Evem with 5 plus years in hospitality. Within 3 days I was degraded in front of a guest. So bad that they wrote about their experience. Nothing was done. After a meeting with H. R the person who actually did the degradation try to retaliate against me. And said that I threatened and made them feel unsafe.. you can try to pull the anger man card. So after checking cameras and doing their investigation, I'm still employed. I still work with this person. I don't feel safe because this person has lied on my name. Once and I'm sure we'll do it again. How is this allowed to happen with HR? And all the established rules and regulations

1.0
27 Feb 2026

Self-Proclaimed Luxury property

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The valet team is awesome.

Cons

General manager of hotel does nothing for morale. F&B is a mess and needs better quality. The entire leadership team needs to learn how to lead.

4.0
1 Dec 2025

Fair workplace

Recommend
CEO approval
Business outlook

Pros

Management was trained very well in their roles.

Cons

There is only one night auditor and the responsibility falls on you.

Viewing 1 - 3 of 222 Reviews

Glassdoor has 226 Kessler Collection reviews submitted anonymously by Kessler Collection employees. Read employee reviews and ratings on Glassdoor to decide if Kessler Collection is right for you.