Does JSX pay their employees well?

According to anonymously submitted Glassdoor reviews, JSX employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at JSX. This rating has been stable over the past 12 months.

How satisfied are employees working at JSX?

62% of JSX employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JSX 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at JSX?

Flight Attendant (19) , Airport Services Concierge (9) , Airport Customer Service (6) , ASC (4) , Airport Services Agent (4) , Customer Service Representative (4) , First Officer (4) , Mission Coordinator (4) , AIRPORT SERVICE CONCIERGE (3) , Aircraft Mechanic (3) , Airline Pilot (3) , Aviation Maintenance Technician (3) , IT Technician (3) , Recruiter (3) , Customer Service (2)

What are the pros of working at JSX according to real employee reviews?

"Good flight benefits after 3 months" ((in 23 reviews)); "Pay, culture, benefits, great place to work" ((in 19 reviews)); "The people are great and it’s a great model" ((in 10 reviews)); "Good coworkers at the lower levels" ((in 9 reviews)); "Health benefits, good work life balance" ((in 3 reviews))

What are the cons of working at JSX according to real employee reviews?

"Low pay and schedules can’t be very flexible" ((in 13 reviews)); "Management is horrible and Supervisors are disillusioned." ((in 9 reviews)); "Upper management gave everyone $150 for a end of the year bonus for the company and they taxed it." ((in 8 reviews)); "The favoritism and blatant nepotism in the workplace is out of control." ((in 6 reviews)); "4: leadership (below c" ((in 4 reviews))

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JSX

JSX Reviews

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3.6

62% would recommend to a friend

(159 total reviews)

Alex Wilcox

69% approve of CEO

61% positive business outlook

Ratings by category

4.0

Diversity and inclusion

3.5

Culture and values

3.5

Career opportunities

3.4

Work/Life balance

3.3

Senior management

3.2

Compensation and benefits

JSX has an employee rating of 3.6 out of 5 stars, based on 159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JSX employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

159 reviews

4.0

13 May 2026

TAKE THE JOB IF YOU CAN GET IT

Airport services concierge

Recommend

CEO approval

Business outlook

Pros

Flight benefits Easy to trade shifts

Cons

Corporate Ladder sucks HEAVY FAVORTISM

4.0

13 May 2026

Good benefits and remote work, but limited growth opportunities

Social care agent

Recommend

CEO approval

Business outlook

Pros

- Benefits - Remote -

Cons

- Little room for growth

5.0

29 Mar 2026

Creative environment with good benefits

Hr manager

Recommend

CEO approval

Business outlook

Pros

This company is disrupting air travel and making a great experience for customers. That means employees get to be creative and make decisions every day. Benefits are really good & premiums didn’t increase at open enrollment.

Cons

Not really any problems that I see.

Viewing 1 - 3 of 159 Reviews

Jobs at JSX

Airport Service Concierge - Part Time

Airport Service Concierge -Part- Time

Communication Specialist

Airport Service Concierge - Part Time

Airport Services Concierge - Part Time

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Reviews by job title

TAKE THE JOB IF YOU CAN GET IT

Good benefits and remote work, but limited growth opportunities

Creative environment with good benefits

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