JD.com Reviews

3.8

69% would recommend to a friend

(528 total reviews)
avatar

Richard Qiangdong Liu

83% approve of CEO

65% positive business outlook

JD.com has an employee rating of 3.8 out of 5 stars, based on 528 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JD.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

528 reviews
3.0
19 Apr 2022
Recommend
CEO approval
Business outlook

Pros

High pay, nice people, comfortable conditions.

Cons

Very traditional Chinese working environment in which the boss' role is to "teach" subordinates, no open discussion encouraged. Difficult for foreigners to adjust, there was not enough work for me to do -- must speak and read fluent Chinese in order to feel satisfied in the role. Campus is far from the center of the city. International teams have better work-life balance than domestic-facing teams.

1.0
13 Apr 2026

Pls run!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You will like it if you are willing to be micromanaged, work long hours while getting minimum pay and zero benefits.

Cons

All. Terrible company. Please run.

Viewing 1 - 3 of 528 Reviews

Glassdoor has 786 JD.com reviews submitted anonymously by JD.com employees. Read employee reviews and ratings on Glassdoor to decide if JD.com is right for you.