Intrepid Travel Reviews

We appreciate the detailed feedback you’ve shared about your experience working with us. It’s good to hear that the support within the team have had such a positive impact, and that the shared focus on helping each other grow and delivering for our customers continues to stand out. We also want to acknowledge your concerns and we understand that change can be challenging. In relation to AI, we are exploring how new tech can support our teams and customers while staying true to the human-first experiences that we value so much. We recently updated our flexible working approach, which is driven by our 'together' value. This asks relevant team members to be in the office a minimum number of days each week to increase connection, speed, and alignment. On resourcing and workload, we recognise the pressure that periods such as hiring pauses can create. Supporting our teams and managing workload is important to us and we will continue to focus on this. Finally, thank you for highlighting the role of listening. We know our people care deeply about Intrepid, and we want to ensure everyone feels heard. One of the way we do this is through our twice yearly all-team surveys, plus wellbeing check ins. If you have more to share about your experience, please email us at PeopleFeedback@intrepidtravel.com.

Really appreciate you sharing your experience working with us! it’s great to hear the team support, culture, and growth opportunities have stood out, along with the product experience and ethical focus. We also hear your point on salary and understand how important this is to our people. We use current market data to benchmark salaries to ensure it is fair and equitable in our industry and between roles. We have made significant improvements, however, we recognise that we have more to do in this area so we appreciate your feedback.