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      IntouchCX

      Engaged employer

      IntouchCX Reviews

      3.0

      44% would recommend to a friend

      (1,121 total reviews)

      Mitul Kotecha and Shane Kozlowich

      44% approve of CEO

      37% positive business outlook

      IntouchCX has an employee rating of 3.0 out of 5 stars, based on 1,121 company reviews on Glassdoor which indicates that most employees have an average working experience there. The IntouchCX employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

      Reviews by job title

      1K reviews
      5.0
      7 Jun 2023

      Intouch CX

      Training facilitator
      Recommend
      CEO approval
      Business outlook

      Pros

      We pride ourselves on our commitment to innovation, customer focus, and social responsibility. We are constantly striving to make a difference and provide the best possible experience.

      Cons

      In my opinion I think this company is doing an excellent job

      5.0
      29 Jun 2026

      Strong culture and opportunities despite poor onboarding

      Quality assurance analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Good location Good culture lots of opportunities

      Cons

      - weak onboarding process - confusing processes

      avatar
      IntouchCX Response
      1w
      Thank you for taking time to leave us a positive review about our work culture and growth opportunities at IntouchCX. If you have any concerns or would like to discuss this further, please feel free to reach out to our HR team. We’re always here to support you and explore ways to ensure a positive experience for everyone.
      Viewing 1 - 3 of 1,121 Reviews
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      ReviewsIntouchCX reviews

      Glassdoor has 1,282 IntouchCX reviews submitted anonymously by IntouchCX employees. Read employee reviews and ratings on Glassdoor to decide if IntouchCX is right for you.