Glassdoor users rated their interview experience at IntouchCX as 100% positive with a difficulty rating score of 2 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Customer Service Representative and rated their interviews as the hardest, whereas interviews for Customer Service Representative and roles were rated as the easiest.
I interviewed at IntouchCX (Altamonte Springs, FL)
Interview
Was asked how many years of experience do I have in customer service this was the phone interview first and then you have to go for an in person interview
Interview questions [1]
Question 1
how many years of experience do I have in customer service
I applied through a recruiter. I interviewed at IntouchCX (Bengaluru) in Jan 2022
Interview
The interview process was well organized and professional. The HR team was responsive and explained each round clearly. The interviewers were polite and asked relevant questions about my skills, experience, and problem-solving abilities. The overall atmosphere was comfortable and respectful. The process was slightly challenging but fair, and I had a positive experience interacting with the team.
Interview questions [1]
Question 1
How will you convince people to like you in a room full of meeting
I interviewed at IntouchCX (Altamonte Springs, FL)
Interview
was pretty easy, first was a phone screen and then was the interview i person. basic questions, they asked about knowledge in some crm systems and also in customer service