Inshur Reviews

4.3

85% would recommend to a friend

(91 total reviews)

Dan Bratshpis

95% approve of CEO

76% positive business outlook

Inshur has an employee rating of 4.3 out of 5 stars, based on 91 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Inshur employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

91 reviews
5.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Smaller environment so you get to know everyone Management is understanding

Cons

Job security, layoffs 2x in 6 months with no warning. Advised we’d get bonuses and raises after a year but company was unable to pay that out. Claim loads can get up to 300 and you’re graded on claims you haven’t been able to get to

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Inshur Response
17h
Charline Corsellis 2h Thank you for sharing this feedback and for being candid about your experience. We recognise that periods of change, including the headcount reductions you mentioned, are genuinely difficult to go through, and we don't take that lightly. On compensation, we're sorry that the bonus expectations set with you weren't able to be met, and we understand the frustration that comes with that. We also hear you on claims workload. Managing high volumes while being evaluated fairly on outstanding work is a real concern, and it's something we want to keep examining closely. We're glad the close-knit team environment and our management came through as positives. Thank you again for your time at INSHUR and for taking the time to leave this review.
4.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Well-paid job with a beautiful office in the heart of Brighton. Lovely colleagues. 4 days remote working and 1 day in the office.

Cons

Little bit stressful when dealing with unhappy customers. Some days many calls which can drain you.

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Inshur Response
20h
Thank you for taking the time to share your experience! We're really glad to hear you enjoyed the team, the office, and the flexibility of our hybrid setup. Customer support can absolutely be demanding, especially on high volume days, and we appreciate you being honest about that. The feedback around call handling time is really valuable and something we'll make sure to pass on to the managers. We wish you all the best in whatever you're doing next 😊
5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

I have enjoyed working with the company. The company provides a family like culture, comparable benefits, and an environment that promotes diversity and mental health. From interview process to onboarding, it was pretty seamless.

Cons

There needs to be a training manual or process built out for the claims department. There are a lot of manual processes that can be automated. This made training a bit more manual by having to remember everything vs having a training portal to go back to.

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Inshur Response
1mo
Thank you for sharing this! Really glad the onboarding felt smooth and that the culture has come through so clearly. The feedback on training documentation for the claims team is genuinely useful and something we want to get right. We hear you!
Viewing 1 - 3 of 91 Reviews

Glassdoor has 94 Inshur reviews submitted anonymously by Inshur employees. Read employee reviews and ratings on Glassdoor to decide if Inshur is right for you.