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Ignite Insurance Systems

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Ignite Insurance Systems Reviews

3.5

56% would recommend to a friend

(20 total reviews)

53% positive business outlook

Ignite Insurance Systems has an employee rating of 3.5 out of 5 stars, based on 20 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ignite Insurance Systems employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

20 reviews
1.0
23 Nov 2018
Recommend
CEO approval
Business outlook

Pros

Free fruit if you can claim that to be a pro in a 2018 tech company. Central location 5 minutes from Piccadilly. You can probably have a decent game of fifa at lunch. I stole a pillow so in turn I had a comfy chair (small wins).

Cons

• The fact that Senior Management are leaving false reviews with things like “Super supportive Top Tier Management” is mind blowing. It’s good to know they think of themselves in a rather high regard. • Every mention of “Senior Management” in this statement is also applicable to the Managing Director Toby MacLachlan. • Made half of the UK staff redundant bar the people that were absolutely necessary and then opened an office in India to off shore Development and Test work to support one particular person who wishes to move back to India. • The apprentice program they “run” is an absolute joke, again to promote cheap labour even though they have the apprentices taking on responsibilities of mid-level talent with no supervision from senior members of staff, leading to a poor quality of work. • They hand out promotions on an interim basis so they don’t have to pay you for it, and then when you ask for a performance review it gets rescheduled countless times so they can come up with a plan of action. When it does actually happen you’re given a multitude of reasons as to why your mediocre so they have an excuse not to pay you market rate. • Every Junior/Mid-Level member of staff are paid below market rate. • When it comes to promotions and/or salary every encounter with you by Senior Management is like a business deal. • Senior Management operate in a different world to everybody else in the business, they make decisions and change processes on their own without consulting anyone else and then expect everyone to just accept it. • They ask knowledgeable people for their advice and then they go and do the exact opposite of what was discussed, then when it goes wrong they shuffle the blame to somebody else. • Talking to any of the Senior Management is like banging your head against a solid brick wall until eventually you become a former shell of yourself, unless you say something they want to hear, then it’s okay. • They support an open door policy, you can speak to Management at any time and then they’ll forget about it as soon as you leave the office. The Managing Director will even use things you’ve said against you in performance reviews claiming you’re not “on board” with their ideas and then question your role within the company. • The Managing Director said I that if I interviewed for my own position that I currently held at the company, I might not get the job! • The amount of lies and deceit that are often spewed on a daily basis by Senior Management make it hard to figure out what on earth the current business objectives are. • From the catastrophic mistakes made by Senior Management over the last year they have lost more than 12 years’ worth of domain knowledge which otherwise could have been avoided by treating people with respect. • The only social events that are held are ones created by members of staff, and for a company turning over millions I’d say a budget of £100 per person for your Christmas event is ridiculous (which is also left for employees to organise and book). • Staff have to bring in their own PS4 because the company is yet to purchase a replacement for the office. • They claim you have access to Perkbox after your probationary period but nobody has ever seen it. I call it “mystery Perkbox”.

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Ignite Insurance Systems Response
7y
Thanks for your review. I'm sorry that we weren't able to make things work out. I understand being upset about being passed over for promotion but the comments about Ignite, even setting the emotion-only ones aside, are misinformed. Our India development centre and Apprentice program are very successful. Apprenticeships are not "cheap labour" as you call it, they are a hugely valuable educational tool. Employing young people is an investment in training and the future, and a bigger business risk than an experienced hire. Many of our apprentices are full time employed with us, and if not with us then other companies. We are very clear about our company values and we have an excellent and dedicated team. I'm glad you appreciated the open door policy we have even if your ideas were not always taken forward. The xmas party budget is indeed £100/head. I don't think that's ridiculous. I wish you and your future employer the best of luck Kind Regards,
1.0
14 Jan 2020

AVOID AT ALL COSTS

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

NONE!! They will make your life a living hell!!

Cons

AVOID THIS COMPANY AT ALL COSTS!! They are reporting TRUTHFUL Glassdoor reviews to get them removed to cover up their disgusting behaviour!! They are hiring people to work on projects and then FIRING them before their probation ends and off shoring the work!! They are trying to lure people into the company on the basis of an amazing role and then changing their job roles completely and if they don't like it they just get rid of you!! All of the other reviews are TRUE and the only good ones are left by higher ups in the company or people they have forced into writing reviews!! DO NOT GET INVOLVED WITH THIS COMPANY, THEIR BUSINESS AND THE WAY THEY DO BUSINESS SHOULDN'T BE ALLOWED TO CONTINUE!!

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Ignite Insurance Systems Response
6y
I'm sorry you didn't get on well with Ignite India and we had to let you go during your probation. We wish you the best of luck with your future.
2.0
2 Jul 2018
Recommend
CEO approval
Business outlook

Pros

People and central office location.

Cons

Office politics, staff being kept in the dark Making people redundant while recruiting to fill the same positions Promissing things that never come true Management making people feel guilty and worthless No flexibility Minimum 1% pension No perks The way that software is being built, apprentice people are asked to perform important code changes without peer review. No structure - everyone does everything

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Ignite Insurance Systems Response
7y
Thanks for the feedback. I'm sorry you didn't enjoy your time with Ignite. To address some of the very important points that you raise: We are not recruiting to fill redundant positions We have updated our policy to offer flexible working hours between 7am-7pm The minimum pension unless you opt out is 1% but the maximum (employer contribution) is 4% We have PerkBox for all our staff - check it out it's pretty good - as well as monthly free lunches, weekly fresh fruit delivery, roof garden, breakout areas... We have a very successful apprentice progam that we plan to continue. As management we try to be as open minded and receptive as possible - if anyone past/present/future has feedback/suggestions then the door is always open. We wish you all the best in your next role
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Glassdoor has 20 Ignite Insurance Systems reviews submitted anonymously by Ignite Insurance Systems employees. Read employee reviews and ratings on Glassdoor to decide if Ignite Insurance Systems is right for you.