Does Icom America pay their employees well?

According to anonymously submitted Glassdoor reviews, Icom America employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Icom America. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Icom America?

47% of Icom America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Icom America 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Icom America?

Customer Service Representative (2) , Manager (2)

What are the pros of working at Icom America according to real employee reviews?

"Solid pay Good people Good upper management Quarterly bonus" ((in 8 reviews))

What are the cons of working at Icom America according to real employee reviews?

"No pay raises in four years." ((in 4 reviews)); "Management doesn't seem to care about their employees." ((in 3 reviews)); "Very slow to promote, give raises." ((in 3 reviews)); "Senior management doesn't listen to employees." ((in 2 reviews))

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Icom America

Icom America Reviews

3.2

47% would recommend to a friend

(34 total reviews)

Jim Backeland

100% approve of CEO

32% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (34 reviews)

Icom America has an employee rating of 3.2 out of 5 stars, based on 34 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Icom America employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

34 reviews

5.0

5 Jun 2026

Great benefits and fun vibe, but long hours

Sales manager

Recommend

CEO approval

Business outlook

Pros

great benefits, fun technology. company has a fun vibe

Cons

hours can be long, team is very spread out

5.0

9 May 2024

Great

Event coordinator

Recommend

CEO approval

Business outlook

Pros

Great experience Great working environment Great Colleagues

Cons

No Cons at All and I'm super happy of my experience

3.0

3 May 2024

Micromanaging

Customer service representative

Recommend

CEO approval

Business outlook

Pros

People are super nice and willing to help each other out.

Cons

Management seemed to need to micromanage their employees.

Viewing 1 - 3 of 34 Reviews

Jobs at Icom America

Customer Service - Order Desk

National Sales Manager - USSG

Kirkland, WA

US$120K - US$150K /yr

(Employer provided)

View job