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      IDES

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      IDES Reviews

      3.4

      55% would recommend to a friend

      (55 total reviews)
      avatar

      Jeff Mays

      46% approve of CEO

      46% positive business outlook

      Ratings by category

      3.8

      Compensation and benefits

      3.3

      Diversity and inclusion

      3.3

      Work/Life balance

      3.0

      Career opportunities

      2.9

      Culture and values

      2.7

      Senior management

      IDES has an employee rating of 3.4 out of 5 stars, based on 55 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IDES employee rating is in line with the average (within 1 standard deviation) for employers within the Government and public administration industry (3.6 stars).

      Reviews by job title

      55 reviews
      1.0
      5 Jun 2022

      Terrible training!

      Customer care representative (ccr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Not a single positive from this job.

      Cons

      Awful training!! No one training knew what was happening or when.. Chaotic coworks lives going on live on screen during training and work. Must ask like youre two for a bathroom break.. required to be on screen camera at all times.. my guess is, due to a few (more like a lot) bad seeds... taking advantage and disapearing for extended periods of time. Very last minute (day before, after we had asked for 2 weeks and they werent sure) we were all told we were required to work a government holiday. RUN!

      2.0
      13 Aug 2021

      What a mess at I.D.E.S!

      Essr
      Recommend
      CEO approval
      Business outlook

      Pros

      Provide unemployment and employment benefits/services for claimants and their families.

      Cons

      Employee privacy and safety not considered significant per IDES. Employee name, salary, work phone number, and work location is provided for public knowledge which is bad for anyone working for IDES in the event a claimant or any other person(s) of mal-intent is looking for someone in particular that works for IDES to either harass or physically threaten/attack. An investigation should be conducted to see if there are violations of any federal privacy acts/statutes. Medical and dental benefits are substandard. It's all about who you know, your ability and willingness to "play-the-game" and how well you brown-nose in order to get the six-figure pay to do absolutely nothing but be puppet for the legislators in Springfield, IL.

      2.0
      19 Dec 2020

      Chaotic

      Program security representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Opportunity to help those in need

      Cons

      Tyrannical upper management with personal vendettas

      Viewing 1 - 3 of 55 Reviews
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      ReviewsIDES reviews

      Glassdoor has 73 IDES reviews submitted anonymously by IDES employees. Read employee reviews and ratings on Glassdoor to decide if IDES is right for you.