IATA Reviews

3.6

48% would recommend to a friend

(425 total reviews)

Alexandre de Juniac

43% approve of CEO

31% positive business outlook

IATA has an employee rating of 3.6 out of 5 stars, based on 425 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IATA employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

425 reviews
2.0
1 Apr 2014

Not a bad experience

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good salary and good people to work with (except HR).

Cons

People connection is the key, not your knowledge nor performance.

1.0
6 Jun 2018

Frustrated Employee

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Salary, some business travel (depending on the department), multinational work environment, depending on your position you get to interact with externals: Airlines, Agents, IT providers, GDSs, Airports, ATSPs, etc...

Cons

- Simply put, an absent HR department and lack of leadership from top management - Favoritism and nationality (French, Spanish) ghettos and cliques. - Silencing and stigmatizing people with innovative ideas and who stand out - Your immediate manager's nationality, culture and personality dictates your experience in IATA. There's no unifying culture or values. Values are just hung on the wall. - It is mostly a European-run company, which does not reflect the regions of growth of aviation world-wide (Asia, Middle East, Africa and Latin America) - No career progression at all or a career path, people are simply left to pickle in their positions. - So much untapped potential, in IATA we've got some of the brightest people but they are all frustrated. - Same faces doing the same fun things in IATA over and over again. There's no rotation or cross-pollination or ideas, people here are very territorial. - Your career is decided based on who you know, and in case you are a woman, how short a skirt you can wear and cleavage you can show, which is really sad

1.0
20 Apr 2010
Recommend
CEO approval
Business outlook

Pros

- Good work environment (as in the office space itself) - Good benefits (everyone gets 5 weeks vacation) - International exposure and travel opportunities - Still some incredible people working at IATA (althought many have been let go over the past 10 years)

Cons

- Employees are treated as an expendable resource, overworked until burnout and then just replaced with a new batch of eager employees that don't know what they are getting themselves into. One employee literally died at his desk working late one night. Senior management barely took any regard to this catastrophic event. - Employees are shipped over from other countries even for low level clerical positions so that they can be given tax-free status. This allows IATA to pay less for their salary cost and lets the employee receive more (cutting out the Governments share for taxes). This also instills fear and a high pressure to perform on the employee who if fired would literally be shipped back home as they would have no citizenship rights. - There is an air of animosity between local employees and ones from out of country due to the big salary differences resulting from not being taxed. This in effect creates a class system at IATA, and results in a typical situation of a manager getting paid less than a subordinate.

Viewing 1 - 3 of 425 Reviews

Glassdoor has 603 IATA reviews submitted anonymously by IATA employees. Read employee reviews and ratings on Glassdoor to decide if IATA is right for you.