Pros
The team is lovely to work with, communication is clear, and they are very attentive towards the writers, especially in setting all the conditions to get the work done. The online system containing the available projects for bidding and submission is thorough and user-friendly. That way, the writers decide how much they want to, and are able to, take on.
The workload is also quite structured. I like knowing that there are busy seasons so I can plan the extent of my involvement around that. In the last two years we've had work steadily throughout the year, with two very busy seasons (March-April and October-November), but also, thankfully, very little downtime, even over the summer! I hope to see it repeated this summer, as well.
The projects are varied, stimulating, and even fun to research.
Cons
Although the high seasons tend to be chaotic due to the volume of new orders, I think we are all familiar with it and even look forward to it, and I think the management does a great job of keeping everything in check.