Does Home Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Home Group employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Home Group. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Home Group?

71% of Home Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Home Group 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Home Group?

Support Worker (53) , Support Coordinator (36) , Customer Service Advisor (10) , Housing Manager (9) , Customer Service Representative (8) , Manager (7) , Project Manager (7) , Client Services Manager (6) , Development Manager (5) , Sales Executive (5) , Administrator (4) , Concierge (4) , Development and Delivery Manager (4) , Senior Client Services Manager (4) , Administrative Assistant (3)

What are the pros of working at Home Group according to real employee reviews?

"Colleagues were friendly." ((in 29 reviews)); "Work life balance is good" ((in 19 reviews)); "Great people and people focussed culture." ((in 18 reviews)); "Good processes and friendly teams." ((in 17 reviews)); "good benefits with supportive departments" ((in 10 reviews))

What are the cons of working at Home Group according to real employee reviews?

"Low pay for how difficult the job can be" ((in 20 reviews)); "Salary was poor and work was stressful at times" ((in 10 reviews)); "Managers dont really listen" ((in 8 reviews)); "Poor salary and senior management were invisible" ((in 5 reviews)); "long hours and pay isnt good" ((in 5 reviews))

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Home Group

Home Group Reviews

3.8

71% would recommend to a friend

(370 total reviews)

Mark Henderson

79% approve of CEO

65% positive business outlook

Ratings by category

4.2

Diversity and inclusion

3.8

Culture and values

3.8

Work/Life balance

3.4

Senior management

3.4

Career opportunities

3.3

Compensation and benefits

Home Group has an employee rating of 3.8 out of 5 stars, based on 370 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Home Group employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

370 reviews

5.0

18 Jun 2026

Great environment, but pay could be better

1st line support technician

Recommend

CEO approval

Business outlook

Pros

Great place Nice people to work with

Cons

Pay a little low compared to other 1st line roles but good for experience

2.0

11 Jun 2026

Supportive healthcare benefits but poor management and high turnover

Support worker

Recommend

CEO approval

Business outlook

Pros

Support with healthcare, paid sick leave

Cons

Bad management, bad staff, high turnover, funnels money from the vulnerable

5.0

29 May 2026

Large company with great benefits and customer focus

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Large company, great benefits, customer focused

Cons

None that spring to mind

Home Group Response

Hello and thanks so much for sharing this, it really means a lot. It is great to hear you saw us as a large organisation that still feels human and puts people first. That balance matters to us. We also love that you called out our benefits and our focus on customers, as both sit right at the heart of what we do. It's lovely to see nothing negative stood out. We never take that for granted and we keep listening so we can get even better for our colleagues. Thanks again for your kind words. If you ever want to share more, you can drop us a note at recruitment@homegroup.org.uk and we are always happy to chat.

Viewing 1 - 3 of 370 Reviews