Does HelloConnect pay their employees well?

According to anonymously submitted Glassdoor reviews, HelloConnect employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at HelloConnect. This rating has decreased by 18% over the last 12 months.

How satisfied are employees working at HelloConnect?

66% of HelloConnect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HelloConnect 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at HelloConnect?

Customer Care Specialist (17) , Customer Service Representative (8) , Team Leader (8) , Customer Service Representative (CSR) (7) , Customer Service Specialist (5) , Sales Representative (3) , Analyst (2) , CSR (2) , Customer Service Associate (2) , Subject Matter Expert (SME) (2) , Talent Acquisition Specialist (2)

What are the pros of working at HelloConnect according to real employee reviews?

"Easy task and competitive salary." ((in 11 reviews)); "1. Permanent work from home." ((in 5 reviews)); "Benefits are good and interesting" ((in 5 reviews)); "Excellent people to work with" ((in 4 reviews)); "Amazing people to work with and fun friendly environment." ((in 3 reviews))

What are the cons of working at HelloConnect according to real employee reviews?

"CFO suffers from poor management." ((in 10 reviews)); "Bad governance and leadership" ((in 5 reviews)); "No career growth" ((in 3 reviews)); "Career opportunities are limited as the management promotes employee who are doing WFH but other team members are working on a hybrid setup." ((in 3 reviews))

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HelloConnect

HelloConnect Reviews

3.3

66% would recommend to a friend

(108 total reviews)

48% positive business outlook

Ratings by category

3.5

Diversity and inclusion

3.3

Work/Life balance

3.3

Career opportunities

3.2

Culture and values

3.1

Compensation and benefits

2.9

Senior management

HelloConnect has an employee rating of 3.3 out of 5 stars, based on 108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloConnect employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

108 reviews

5.0

8 Mar 2022

Salary

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Salary is very competitive compared to other BPO companies

Cons

No direct line for HR

1.0

19 Oct 2023

Worst BPO company ever

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

Just wast of your time to work in this company

Cons

No leadership, no engagement, no communication... The new management of HR is the Cancer of the company

2.0

17 Jul 2024

Power Tripping and Incompetent Leadership

Sales representative

Recommend

CEO approval

Business outlook

Pros

I cannot identify any positives to mention.

Cons

Power tripping is normalized, and favoritism is shown only to those close to higher management. The environment is draining and filled with uncertainties. Incompetent leadership perpetuates drama, which has unfortunately become a frequent occurrence. Regarding HR, the situation with HR from Palawan is particularly challenging. My experience was very traumatic, and I never had the opportunity to provide this feedback to the HR team in Palawan before leaving, fearing potential repercussions. They are the leaders in spreading gossip, and confidentiality is not their priority.

Viewing 1 - 3 of 108 Reviews