Halfords Customer Service reviews

2.1

21% would recommend to a friend

(39 total reviews)
avatar

Henry Birch

Not enough data to show CEO approval

2% positive business outlook

Customer Service employees have rated Halfords with 2.1 out of 5 stars, based on 39 company reviews on Glassdoor. This indicates that most Customer Service professionals have an average working experience there. Halfords is rated 41% below average by Customer Service professionals compared to other employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

39 reviews
1.0
5 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, nothing else really

Cons

Micro managed, constantly questioned what you are doing between certain times and pulled into teams meetings to be humiliated, the complaints team leaders really are vile people

1.0
5 Dec 2025

Not great

Recommend
CEO approval
Business outlook

Pros

Weekly pay and nothing else

Cons

Managers, slow to reply and don’t give second chances

5.0
6 Sept 2025

.

Recommend
CEO approval
Business outlook

Pros

Nice working atmosphere, positive work environment

Cons

Base pay was very low for standard of living

Viewing 1 - 3 of 39 Reviews

Glassdoor has 1,591 Halfords reviews submitted anonymously by Halfords employees. Read employee reviews and ratings on Glassdoor to decide if Halfords is right for you.