No work/life balance. The job description sounds like a dream, until you read the company handbook and realize that you’ve been lied to. The expectation is that you are available during the core work hours of 9am to 6pm PST. If you live on the east coast, you’re expected to be available at all hours. They don’t tell you this, they just expect it. Travel was advertised as 10%, expectation was upwards of 50%.
I get it, they are relatively new to the US market, but Chinese work culture expects you to give up your life outside of work to make things happen. No one wants to work more than 40 hours if they aren’t getting paid for it.
Management has their hands full so they don’t listen when you ask for help. Certain customers are higher priority.
They force UAT on customers when the robots don’t even function properly.
Your team relies on SME’s in China to fix problems that could be prevented, and even the SME’s don’t know how to fix the issues half the time. Endless frustration.
The product is not safe. LiDAR sensors are useless, they are turned off half the time. Robots will collide with each other or hit racks. They need to iron out the product before they go shoving installations down whoever’s throat is willing to drop the coin.
They purposely are underbidding the competition to try and saturate the market. I foresee some unhappy customers in the long run.